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I can't log into my account. It was not linked to an email or phone number.

I can't log into my account. It was not linked to an email or phone number.

My username was <snip - Moderator Edit>. I only used a username/ password combination to access the account. I was logged out and was unable to log back into the account and can't change the password since no additional authentication was associated with the account. I don't know how to cancel the subscription without getting into the account as well

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1 Reply

Hey there,

 

Thanks for coming to the Community.

 

Every Spotify account must be associated with an email address or phone number (where available), so it’s worth double-checking all possible email addresses that might have been used to sign up.

 

I recommend visiting the password reset page and trying every email address you might have registered with. Once you do, check your inbox (including spam/junk folders) for a password reset email with further instructions.

 

For more details and tips on resolving login issues, you can also take a look at this FAQ.

 

Let me know if you’re able to sort it out or if you need further help 🙂

MaximSpotify Star
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