Me siguen cobrando y ya no tengo premium

[#1]

Me quitaron premium hace una semana y hoy me llegó el cobro en mi tarjeta

[Dian]

Hey there,

Thanks for posting in the Community. We hope you don't mind us replying in English.

It may be possible that you have a subscription on a different account. Could you check that with the steps described on this page?

If you can't find another account, it may be worth reaching out to our customer support team. Here is how to do this. 

Let us know how that went,

Cheers!