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New iPhone, signed on and new account set up for free service

New iPhone, signed on and new account set up for free service

 I recently upgraded  my iPhone. When I went to open up and sign onto my Spotify account I could not recall the sign on information so I chose the button that said sign up through Facebook. In doing this it signed me up for an entirely new account with the free service. I pay for premium service and now cannot locate that account. Any ideas on what to do ?

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1 Reply

Hey @Hdsfnp, welcome to the Community!

 

We suggest you follow the steps listed here to see if you can find your Premium account. Once you've found out the log in credentials, follow these steps to close your Free account.

 

We hope that helps.

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