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Premiem Member but no longer have access to email

Premiem Member but no longer have access to email

Hello 

 

I recently started a new job and my Spotify premium account was registered under my work email address. I cannot remember my password and have no way of accessing my account being that I do not have the email any longer. 

 

Please help! 

 

Liz 

Reply
1 Reply

Get in touch with the accounts team using the account recovery form and they will be able to lend a hand to get you reset manually:

https://www.spotify.com/about-us/contact/contact-spotify-password/


If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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