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Unable to enter more than province when updating address

Unable to enter more than province when updating address

Plan

Premium

Country

Quebec, Canada

 

My Question or Issue

It seems like the way the address is being filled in between when I created my account years ago and now has changed, and I'm unable to add my brother to the account. When he enters our address, it's written in a different way then when I entered it. I tried to update my account information to use the new version of the address, but the only thing I'm able to put in the address field is the province.

Address_lag_spotify.png
Reply
1 Reply

Hey @mgenier,

 

Thanks for reaching out!
Do you see the same thing when you try opening this link as well?
The plan manager should be able to check and change their address from there 🙂

For additional info - visit this support page over here.
Let us know how it goes!

VasilModerator
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