cant get into account

My friend had signed up for a spotify account with a Facebook account. I got premium for her. But she no longer has the Facebook account and can't log in. I want to stop being charged for something that's not being used. What do I do?

• msgoosy_1980
• Newbie
• My friend had signed up for a spotify account with a Facebook account. I got premium for her. But she no longer has the Facebook account and can't log in. I want to stop being charged for something t...
• 2016-11-29 6:41:19 PM
• 2016-11-29 7:15:27 PM
• LordRollin
• Community Legend
• 157 Views
• 1 replies
• 0 likes

Abbuchung trotz Kündigung

Guten Tag, Seit mehreren Monaten werden mir monatlich 9,99€ über paypal von meinem Konto abgebucht. Ich selbst nutze einen kostenlosen Account. Mein jüngerer Bruder hatte in der Vergangenheit 2 verschiedene Acoounts von denen einer ein Premium Accoun...

• PhilipRic
• Casual Listener
• Guten Tag,   Seit mehreren Monaten werden mir monatlich 9,99€ über paypal von meinem Konto abgebucht. Ich selbst nutze einen kostenlosen Account.  Mein jüngerer Bruder hatte in der Verga...
• 2016-11-26 11:19:22 AM
• 2016-11-29 7:01:51 PM
• Maxim
• Spotify Star
• 5247 Views
• 3 replies
• 0 likes

Superuser Contribution Se cancelo mi cuenta familiar premium antes del mes

Que puedo hacer para saber por que se canelo mi cuenta familiar premium antes del termino del mes ??

• Kevin67
• Casual Listener
• Que puedo hacer para saber por que se canelo mi cuenta familiar premium antes del termino del mes ?? 
• 2016-11-22 10:13:45 PM
• 2016-11-29 6:53:13 PM
• user-removed
• Not applicable
• 248 Views
• 1 replies
• 0 likes

Unable to Upgrade to Premium

After completing paypal formalities I am returned to the upgrade screen and nothing has happend. No confirmation, no failure message, just back to the previous screen. Repeating the process yields the same result. Switching browsers makes no differen...

• alex8735
• Casual Listener
• After completing paypal formalities I am returned to the upgrade screen and nothing has happend. No confirmation, no failure message, just back to the previous screen. Repeating the process yiel...
• 2016-11-16 8:37:35 PM
• 2016-11-29 6:39:10 PM
• alex8735
• Casual Listener
• 274 Views
• 2 replies
• 0 likes

Ajuda com o premium

Boa tarde! Assinei o premium a pouco, e já efetuei o pagamento via boleto bancário, mas meu spotify estava logado com meu email antigo, eque eu perdi a senha ( Na verdade, ele esta acusando que tem alguem mexendo e a microsoft está querendo bloquea-l...

• jeremiaspedro
• Casual Listener
• Boa tarde! Assinei o premium a pouco, e já efetuei o pagamento via boleto bancário, mas meu spotify estava logado com meu email antigo, eque eu perdi a senha  ( Na verdade, ele esta acusando que...
• 2016-11-29 5:59:25 PM
• 2016-11-29 6:33:08 PM
• jeremiaspedro
• Casual Listener
• 184 Views
• 2 replies
• 0 likes
• Premium

New account can't get $.99 premium?

So I made an account and can't get $.99 premium? 100% new account and haven't gotten the trial or any premium but it wants to charge me $9.99 after I put my info in, even though it said $.99 just a few minutes ago? Any help?

• Nepstr
• Casual Listener
• So I made an account and can't get $.99 premium? 100% new account and haven't gotten the trial or any premium but it wants to charge me $9.99 after I put my info in, even though it said $.99 just a f...
• 2016-11-29 6:25:45 PM
• 2016-11-29 6:32:50 PM
• Nepstr
• Casual Listener
• 169 Views
• 2 replies
• 0 likes

Charged without knowing what account used for me to cancel the payment

I have been charged $10.00 for the past year and I have canceled my subscription for spotify premium a while ago. I don't know if there's an account that I can't remember using or paying for but can you just cancel the subscription using my credit ca...

• camgoham23
• Newbie
• I have been charged $10.00 for the past year and I have canceled my subscription for spotify premium a while ago. I don't know if there's an account that I can't remember using or paying for but can ...
• 2016-11-29 5:30:40 PM
• 2016-11-29 6:17:13 PM
• Maxim
• Spotify Star
• 120 Views
• 1 replies
• 0 likes
• Subscription

Conta Premium

Bom dia! O SPOTIFY não reconhece meu e-mail, muito menos meu login e senha.Já tentei redefinir minha senha, e o que aconteceu foi que outra conta foi criada, mas a minha conta premium pela que pago há quase um ano e a qual possui minhas playlists eu ...

• biancanaufel
• Newbie
• Bom dia! O SPOTIFY não reconhece meu e-mail, muito menos meu login e senha. Já tentei redefinir minha senha, e o que aconteceu foi que outra conta foi criada, mas a minha conta premium pela que pago...
• 2016-11-29 5:14:14 PM
• 2016-11-29 5:29:59 PM
• Bittencourt
• Spotify Star
• 191 Views
• 1 replies
• 0 likes

spotify premium offline

I recently got spotify premium, and although i can get the "high quality music" setting, i cant get offline music. The only way to get it is by turning on 4g and off and then returning to spotify. Thanks

• Zombieslaya105
• Casual Listener
• I recently got spotify premium, and although i can get the "high quality music" setting, i cant get offline music. The only way to get it is by turning on 4g and off and then returning to spotify. Th...
• 2016-11-29 5:07:44 PM
• 2016-11-29 5:14:03 PM
• Zombieslaya105
• Casual Listener
• 141 Views
• 1 replies
• 0 likes

Charging Extra

I just purchased the $0.99 for 3 months and i got two lots of money taken out of my account.The first one was the 99c and then I got charged 10.27...So basically i was charged the full $12.Can someone please help :')

• talithasharp
• Casual Listener
• I just purchased the $0.99 for 3 months and i got two lots of money taken out of my account. The first one was the 99c and then I got charged 10.27... So basically i was charged the full $12. Can ...
• 2016-11-28 12:28:36 PM
• 2016-11-29 5:12:42 PM
• OviiiOne
• Community Legend
• 359 Views
• 7 replies
• 0 likes

Spotify trial

Thinking about joining, but would want to sign up for the 3 months and then cancel so it doesnt keep charging. Would i lose the trial period if i signed up then cancelled right after?

• MrHh
• Newbie
• Thinking about joining, but would want to sign up for the 3 months and then cancel so it doesnt keep charging. Would i lose the trial period if i signed up then cancelled right after?
• 2016-11-29 4:19:15 PM
• 2016-11-29 5:05:15 PM
• user-removed
• Not applicable
• 174 Views
• 1 replies
• 0 likes
• Subscription

Being charged without subscribing

Hi there, I do not recall signing up for a premium spotify account and believe that if i did, it was only 99p for 3 months. I have just checked my bank statement to find i have been charged £9.99 each month since September. As this is not something t...

• user-removed
• Visitor
• Hi there, I do not recall signing up for a premium spotify account and believe that if i did, it was only 99p for 3 months. I have just checked my bank statement to find i have been charged £9.99 eac...
• 2016-11-29 4:47:44 PM
• 2016-11-29 4:58:02 PM
• timmieschaap
• Composer
• 134 Views
• 1 replies
• 0 likes
• Subscription

Family plan link

• Toolguy12000
• Newbie
• 2016-11-29 4:36:33 PM
• 2016-11-29 4:43:34 PM
• timmieschaap
• Composer
• 192 Views
• 1 replies
• 0 likes

Paid for 3-month Premium but didn't get the subscription.

Payment of $0.99 had gone through my bank however on my account still show up as a free user and no receipt had been received. Please help thanks.

• FYHY86
• Newbie
• Payment of $0.99 had gone through my bank however on my account still show up as a free user and no receipt had been received. Please help thanks.
• 2016-11-29 4:27:17 PM
• 2016-11-29 4:30:17 PM
• Maxim
• Spotify Star
• 145 Views
• 1 replies
• 0 likes

I Want Payback

I bought premium 5 months ago. But it automatically bought premium every month without my knowledge. Last one was 2 days ago. I want to cancel last order and i want payback. My ref. no. is: 1381148841011

• hetfield-82
• Newbie
• I bought premium 5 months ago. But it automatically bought premium every month without my knowledge. Last one was 2 days ago. I want to cancel last order and i want payback. My ref. no. is: 1381...
• 2016-11-29 2:59:07 PM
• 2016-11-29 4:16:50 PM
• Maxim
• Spotify Star
• 188 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Cannot Get the 3-Month Deal?

I have been told you can get 3 months of Premium for $0.99 until January. However the deal is not showing up at all? Are they just making it hard to find or what?

• 1256819998
• Newbie
• I have been told you can get 3 months of Premium for $0.99 until January. However the deal is not showing up at all? Are they just making it hard to find or what?
• 2016-11-29 4:08:20 PM
• 2016-11-29 4:15:48 PM
• user-removed
• Not applicable
• 221 Views
• 1 replies
• 0 likes
• Subscription

Non riconosce piú l'account gold premium (promo Vodafone)

Qualcuno riesce a risolvere questo problema per me?io ho fatto tutte le prove:cancellazione dati, disistallazione e reinstallazione dell'app senza alcun risultato positivo.Vodafone sostiene che è sempre attivo l'abbonamento premium per un anno, mi ha...

• user-removed
• Visitor
• Qualcuno riesce a risolvere questo problema per me?io ho fatto tutte le prove: cancellazione dati, disistallazione e reinstallazione dell'app senza alcun risultato positivo. Vodafone sostiene che è...
• 2016-11-28 12:53:22 PM
• 2016-11-29 4:09:31 PM
• user-removed
• Not applicable
• 344 Views
• 2 replies
• 0 likes