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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9434 Views
  • 3 replies
  • 9 likes
  • Security
  • 9434 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485891 Views
  • 979 replies
  • 111 likes
  • Account
  • 485891 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211926 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211926 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121583 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121583 Views
  • 72 replies
  • 12 likes

I want my free spotify account deleted

I just created my free spotify account today and wanted it deleted off my account. I don't want to use it anymore. Thanks.

  • Visitor
  • I just created my free spotify account today and wanted it deleted off my account. I don't want to use it anymore. Thanks.
  • jean3601
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

HELP!!!!!!

I need a phone number to cancel spotify

  • Newbie
  • I need a phone number to cancel spotify
  • jean3601
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Question about premium.

Hey guys! Yesterday I was wondering, what if I will buy spotify premium, so I checked the prices and I saw the difference in 2euros i guess between spotify premium on PC and spotify premium on my iPhone...So I got a question, if I buy spotify premium...

  • Newbie
  • Hey guys! Yesterday I was wondering, what if I will buy spotify premium, so I checked the prices and I saw the difference in 2euros i guess between spotify premium on PC and spotify premium on my iPh...
  • jean3601
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Not able to upgrade to Premium account

Hello there, I have just opened a free Spotify account and as I don't want ads I opted to go for the Premium with the Free 30 day trial. I put in my credit card details (I have enough money in it) and it then tells me I have already used up my Free 3...

  • Newbie
  • Hello there,   I have just opened a free Spotify account  and as I don't want ads I opted to go for the Premium with the Free 30 day trial. I put in my credit card details (I have enough ...
  • jean3601
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Password Reset Form Expired Error

I try to get my pasword back! But every time i try. Then say it has expired ord somthing

  • Newbie
  • I try to get my pasword back! But every time i try. Then say it has expired ord somthing
  • jean3601
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Hacked - what should I do?

My account hs been hacked - my email address has been changed I think Also playlists added and mine now lost . Are there financial risks. I changed password but hacked by same playlists again next day? What is sensible thing to do ( apart from deleti...

  • Casual Listener
  • My account hs been hacked - my email address has been changed I think  Also playlists added and mine now lost .  Are there financial risks.  I changed password but hacked by same playl...
  • jean3601
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Can't receive messages

I'm using Spotify Desktop on Windows (both 7 and 8). (I have Spotify Unlimited.) For some reason, messages sent to me no longer arrive in my inbox. I can still send messages myself, and they do go through, but not the other way around. Please help!

  • Newbie
  • I'm using Spotify Desktop on Windows (both 7 and 8). (I have Spotify Unlimited.) For some reason, messages sent to me no longer arrive in my inbox. I can still send messages myself, and they do go th...
  • 199 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Unlimited
  • 199 Views
  • 0 replies
  • 0 likes

Cancelling because i can't reset my password

As the thread title suggests i'm currently at my wits end trying to reset my password. I have checked all the relevant folders, junk etc... nothing is coming through. Also to add i haven't meddled with Facebook or any other social guff that may inter...

  • Newbie
  • As the thread title suggests i'm currently at my wits end trying to reset my password.   I have checked all the relevant folders, junk etc... nothing is coming through. Also to add i haven't...
  • Jeddyjr1964
  • Casual Listener
  • 833 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 833 Views
  • 2 replies
  • 0 likes

No errror message when paying

Hi Today I attempted to buy Preimum. I entered my CC details and nothing happened. The form reset. No error message or accepted or anything. I did it a second time, thinking maybe I didn't enter my CSV number (? that 3 didget number on the back of a ...

  • Casual Listener
  • Hi   Today I attempted to buy Preimum. I entered my CC details and nothing happened. The form reset. No error message or accepted or anything. I did it a second time, thinking maybe I didn't e...
  • jahemian
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes

Free Space

Using too much memory. Can I delte songs saved more than once to open up more memory?.

  • Newbie
  • Using too much memory. Can I delte songs saved more than once to open up more memory?.
  • 152 Views
  • 0 replies
  • 0 likes
  • Other
  • 152 Views
  • 0 replies
  • 0 likes

Can't log on with 2nd device, premium user

I have a premium account and want to use it on my other (Samsung) phone. When I try to log in I guess a message saying 'you've already created an account with this email address'. I tried logging in on my friends phone and it worked (so I was logged ...

  • Newbie
  • I have a premium account and want to use it on my other (Samsung) phone. When I try to log in I guess a message saying 'you've already created an account with this email address'. I tried logging in ...
  • jmanooch
  • Casual Listener
  • 11704 Views
  • 5 replies
  • 0 likes
  • 11704 Views
  • 5 replies
  • 0 likes

Spotify charging me after I cancelled subscription

I cancelled my Spotify Premium subscription in July yet I am still being charged for it and cannot figure out how to get this fixed. Customer service contact forms have been no help. I've double checked that my subscription was in fact cancelled and ...

  • Newbie
  • I cancelled my Spotify Premium subscription in July yet I am still being charged for it and cannot figure out how to get this fixed. Customer service contact forms have been no help. I've double chec...
  • driveflanger
  • Community Legend
  • 1193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1193 Views
  • 1 replies
  • 0 likes

Solved!! E-card - No code or mail

Hi! I purchased an e-card for my daughter 2 days ago and I never got any code or confirmation mail, neither did she recieve any code or mail. But my credit card was charged. I contacted support but still, My issue isn't solved. In my opinion that is ...

  • Casual Listener
  • Hi!   I purchased an e-card for my daughter 2 days ago and I never got any code or confirmation mail, neither did she recieve any code or mail. But my credit card was charged.   I c...
  • user-removed
  • Not applicable
  • 2235 Views
  • 18 replies
  • 0 likes
  • 2235 Views
  • 18 replies
  • 0 likes

App Login

Hello, I have changed my password, and can login via a web browser, however both the desktop and mobile app are saying I have entered the wrong username and password. Is there anything I can try to resolve this? Thanks.

  • Newbie
  • Hello,   I have changed my password, and can login via a web browser, however both the desktop and mobile app are saying I have entered the wrong username and password. Is there anything ...
  • 161 Views
  • 0 replies
  • 0 likes
  • Account
  • 161 Views
  • 0 replies
  • 0 likes

ZARCOSCARIOTH

PORQUE USTEDES ANUNCIAN UN COBRO DE 9 PESOS LOS PRIMEROS 3 MESES Y AL MOMENTO DE PAGAR ME QUIEREN COBRAR 99 PESOS???????

  • Newbie
  • PORQUE USTEDES ANUNCIAN UN COBRO DE 9 PESOS LOS PRIMEROS 3 MESES Y AL MOMENTO DE PAGAR ME QUIEREN COBRAR 99 PESOS???????
  • 123 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 123 Views
  • 0 replies
  • 0 likes

Juliomonforte

Me es imposible acceder a Spotify. No recuerdo la contraseña, y si la quiero poner una nueva me da error todo el tiempo.

  • Newbie
  • Me es imposible acceder a Spotify. No recuerdo la contraseña, y si la quiero poner una nueva me da error todo el tiempo.
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
  • 110 Views
  • 0 replies
  • 0 likes

Hacked account!

My account had been hacked tonight! I received an e-mail saying my account address had been changed. When I tried to log in, I discovered that the hacker has changed my e-mail and password. I send a massage to the spotify support about the e-mail add...

  • Casual Listener
  • My account had been hacked tonight! I received an e-mail saying my account address had been changed.  When I tried to log in, I discovered that the hacker has changed my e-mail and password.&nbs...
  • Oslo30000
  • Casual Listener
  • 339 Views
  • 4 replies
  • 0 likes
  • Account
  • 339 Views
  • 4 replies
  • 0 likes

Help

I tried signing up for Spotify for college students and it brings up my college but when I click continue it says it's not the right college.

  • Newbie
  • I tried signing up for Spotify for college students and it brings up my college but when I click continue it says it's not the right college.
  • 115 Views
  • 0 replies
  • 0 likes
  • Premium
  • 115 Views
  • 0 replies
  • 0 likes

Can't Upgrade to Premium

I am having trouble with upgrading my account to premium, I have tried looking through the spotify community help boards, and through google without much luck, none of them seem to actually help me so I've made my own. Maybe I missed something idk I'...

  • Newbie
  • I am having trouble with upgrading my account to premium, I have tried looking through the spotify community help boards, and through google without much luck, none of them seem to actually help me s...
  • 152 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 152 Views
  • 0 replies
  • 0 likes