Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

problems with the subscription

problems with the subscription

I made the student payment of the 49 and the charge was made to my card but in spotify it is not updated and follows my account as if it were free.

thumbnail_IMG_7231.jpg
Reply
1 Reply

Hello!

Try logging out then back in. If it still doesn't work, try contacting Spotify at this link: https://support.spotify.com/us/contact-spotify-support/ If you get an automated message with ask the community or something close to that, reply to it, even if it's a no-reply email.

 

Hope This Helps!

Suggested posts