Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

top tracks this month is inaccurate

top tracks this month is inaccurate

i listened to one song for a couple days a couple times and now its in my top one, i tried to listen to other songs more or make sure private session is off and nothing is working. i also saw that other songs i was listening to was going up the list but not the main song i wanted to be number 1
Reply
2 Replies

Hey there, 

 

Thanks for reaching out about this here in the Community.

 

Just to make sure, are you referring to the On Repeat playlist? If so, keep in mind that it's not possible to change the songs' position in that playlist manually. In this case, we suggest that you keep listening to your favorite track frequently, and it should be the first one soon.

 

If you're not referring to this playlist, could you give us more info? We'll take a closer look.

 

We'll be on the lookout. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

The same thing is happening to me - songs that I listen to every day and on repeat are not even in my top 50, but one playlist I listed to once a couple months ago is, as well as one song I listed to for one day like 3 weeks ago is in my top 10 even though I haven't listened to it since. 

Suggested posts