Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify is constantly deleting my downloads

Spotify is constantly deleting my downloads

Spotify is regularly (few times a month) deleting my downloaded albums. Today, it happened again, but when I want to download them, it also saves them to my songs. Any suggestions?

Reply
1 Reply

Hey @user-removed,

 

Welcome to the community!

 

I'd recommend checking out the “Downloads unexpectedly removed” section of this support article for some more help with this.

If that article doesn't help, I'd suggest reinstalling the Spotify app by following these stepsThis usually helps with many ongoing issues like this.

 

Let me know how it goes. Happy listening 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts