Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

meu Spotify não funciona quando estou no meus dados móveis, 4g

meu Spotify não funciona quando estou no meus dados móveis, 4g

fiz essa pacote para usar na rua no meu cotidiano, porém só fucina com Internet Wi-Fi e isso me prejudica pois eu não tenho
Reply
1 Reply

Hey there,

 

Thanks for posting in the Community. We hope you don't mind us replying in English.

 

Could you share your device specifics? We need the brand, model and operating system of the device. In the meantime check in the Spotify settings if streaming over cellular is allowed. In the phone settings you can probably find some options to block the mobile data usage of certain apps. Look for them and check if Spotify is set as an exception there.

 

Keep us posted.

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts