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I can't select a specific part of a song without spotify moves to the next.

I can't select a specific part of a song without spotify moves to the next.

Let's say I want to listen to minute 1:33 of a song. If I click at that moment, spotify moves to the next song.
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3 Replies

Hey @smk4aliving, thanks for reaching out to the Community!

Can you let me know if this happens with one song or no matter what song you try to play? Also, can you let me know the make and model of your device? You can also let me know any troubleshooting steps you've tried to resolve this issue.

 

Keep me updated. 

Billy-JSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi there 🙂

It happens in every song. I use a lenovo ideapad L340 gamer. I haven't
tried anything yet, I was wondering if it happens to anyone else, maybe I
activated some feature that I don't know.
I'm sending a record so you can understand as I'm not sure how to explain
it in detail in English haha sorry.

Hey @smk4aliving,

 

Thanks for the information! Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

 

If you’re still having trouble, you can send me the screen recording by using the attachment feature below your reply.

 

Let me know how everything goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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