Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Podcast not playing on the mobile app

Podcast not playing on the mobile app

I uploaded 5 new episodes for the relaunch of our podcast. They play perfectly fine on spotify web, but won't play in the mobile spotify app.
I can click on the show and drag the timeline along, but it just won't start playing.
Now also all the previous episodes won't load either.

I would really appreciate a quick answer as we have announced the podcast or today 12pm

This is the podcast: https://open.spotify.com/show/4mpqV1kcyqZCbZcldq3eJd
Reply
1 Reply

Hello @Charles27!

 

Thanks for coming to the Spotify Community. I'll try to help you out. I tried listening to the podcast on my mobile device and everything looks fine for me. I can listen to it correctly. In case there's an issue with your mobile device, I'd recommend following these steps to perform a clean reinstall of the app.

 

Let me know how it goes!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts