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Release radar updates

Release radar updates

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hi. My release radar hasn't updated this week for the first time ever. How do I get this updated?

Reply
1 Reply

Hi @mathsboy1089,


Thank you for reaching out to the Community and welcome.

 

It's possible that the algorithm simply cannot find new content to suggest to the mixes based on your current usage of the app. The best way to alleviate being in a situation like this is to branch out from your listening habits. Maybe find a couple of new albums/artists you enjoy and listen to them.

 

Also, ensure that Private Session is not turned on and that you're listening from primary devices directly, like the desktop or mobile apps, not something that relies more on our API (like the web player, smart speakers, etc.).


Also, we'd recommend checking if the Offline mode is active, as it prevents the device from having a network connection, affecting the playlists Made for you. If so, turn it off and try again.

Lastly, we'd also recommend waiting a couple of days to see if the playlist updates by itself 🙂

 

Hope this helps. If you have any additional questions, don't hesitate to ask.

OscarDCModerator
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