Songs were available before but now are grayed out or gone!

[Exca]

Hey there,

What can cause a song to be grayed out now - but was ok few days ago?

eg. "Alchemy: Dire Straits Live". I can't play song #6 anymore (Sultans of Swing) - but other songs in the same album are ok.

I've already tried to delete my cache / delete downloaded songs and make them offline - but even listening from the Spotify application directly on streaming doesn't work.

Can someone else confirm he can / can't listen that song too?

Any ideas why?

thanks,

[Banan5]

HI 
I can confirm that i can't play number one and six of Alchemy: "Dire Straits Live" either. I have the same problem with whole album "D E V I L" by Boris Brejcha. Friday everything was good and now i can't search it anymore 😞 Maybe somone know why this is happening i'm very courious about it.
 

[landonharris88]

Hey all! unfortunately there is not a way to fix this. Some songs are restricted by market, and are unavailable in certain countries. This has to do with the licenses that Spotify holds with the artist/record label. These licenses are updated often, so it could change back to being available in your area! You can find more (albeit, vague) info about content availability here! 

[Exca]

Thanks

Doesn't really make sense to have some songs restricted and others not... especially on an album that exists since years.

😞

[oburger04]

Hey Exca!

There are only a few reasons that I can think of that a song would be grayed out:

- The song is labeled explicit, and you have explicit turned off in your settings.

- The artist/music company has terminated their contract for these specific songs.

- This song is not available or no longer available in your particular region, due to the request of the artist and company.

Hope this helps!

-Oburger04