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like a song, the heart turns green for 5 seconds and then goes transparent heart again

like a song, the heart turns green for 5 seconds and then goes transparent heart again

Plan

Free/Premium

Device

PC

Operating System

Windows 10 64bit

 

My Question or Issue

When I like a song, the heart turns green for about 5 seconds and then goes transparent heart again, it's like I don't like the song. In my liked songs also I can't find it.

How many likes are possible because I have 2787 songs ?

Reply
3 Replies

Hey @acidelicts,

 

Sorry to hear this!

Currently there's no limit to how many songs you can like, so the error must lie elsewhere 🙂
Could you let us know if the same behaviour is observed across multiple platforms or just on the PC?
And, to start some troubleshooting here, would you mind checking if removing your cached data and restarting your app makes a change?

We'll be on the lookout for your reply!

VasilModerator
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Hello @Vasil, 

 

The problem is only on PC with Spotify from Microsoft Store

If I download separately for windows, everything works fine.

Cached data I clear occasionally, once a week.

 

Hey @acidelicts,

 

Thanks for the quick reply!

Does this mean the app works without issues if downloaded from our website?
If this is so, is there anything you'd still require an additional assistance with?

We'd be happy to help, just let us know 🙂

VasilModerator
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If you appreciate an answer, maybe give it a Like.
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