Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't view the lyrics.

I can't view the lyrics.

Plan

Premium (Family)

Country

Vietnam

Device

Lenovo A7010a48

Operating System

Android 6.0

 

My Question or Issue

Ever since I had premium plan registered on my main account (linked with Facebook), I just can't view the lyrics. I tried to re-install app and also my phone but nothing worked. After that, I tried to login into my alternate account with no premium plan, the lyrics showed. Then I logged in my main account again, the lyrics disappeared. I also set the language of my phones to English. Is there any method or solution for this issue?
Thanks you!

 

Reply
2 Replies

Hey @Bilong, thanks for reaching out to the Community!

 

This is one of the new features that Spotify is trying out. Spotify always test possible improvements, so you might not see something your friends do. Spotify does appreciate your feedback and I'll make sure your voice is heard.

 

I hope this clears things up!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have te same problem. I am a premium user and i can't see the lyrics yet, while friends and family have it. Maybe it's a matter of time

Suggested posts