I canceled premium 3x and have still been Charge for the last four months

[Amberlynn0346]

I have deactivated my premium subscription three times now and I’ve still been charged every month for the last four months. I want a refund

[Jeremy]

Hi there,

Thank you for taking the time to post here in the Community. We're sorry to hear that you've been charged over something that you think you've cancelled.

First we'd like to suggest that check out this article to make sure that you don't have multiple accounts.

If you can't find another Premium account, contact our customer support here so that they can have a closer look backstage.

Let us know how it goes.

Take care!

[Amberlynn0346 · Accepted solution]

I have had no luck can you please just give me my refund i’m a single mother of three who is already struggling that $40 could’ve done a lot for us this last month