Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I cannot play an album

I cannot play an album

Hello guys,

 

I have a problem with one of my saved albums. I had the album of Smile -  Out of Season. I was living in Spain and I moved to Mexico so I changed my country settings and my payment options. Is that the reason I don't have or I cannot play it anymore? Is there something I can do?

 

Thanks 🙂

 

 

Reply
1 Reply

The availability of music on Spotify is up to the artist and their music label.

Spotify has no control over what content is available.

 

Sometimes it is only available in certain countries, while access is blocked to others.

 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts