Preview clips not working on Songs your Liked section

[Mendelj3]

Extremely relieved that this insanely stupid decision was reversed. However it is not working for the "Songs you liked" pane. It has the play button on the album cover like all the other panes, but nothing happens when you press it. Please fix this

[AlejaR]

Hey @Mendelj3,

Thanks for posting in the Community and welcome.

We hope you don't mind us moving your reply to a different help board, since it fits better here.

That being said, we'd like to gather some additional info. Can you let us know the exact make/model and OS of your affected device along with the Spotify version you are running?

On another note, we'd suggest performing a clean reinstall of the app (if you haven't yet) to check if you notice any difference. You can follow these steps to do it.

Lastly, if the above doesn't do the trick, we suggest you log out and log in twice onto your Spotify account; this way the system will force a resync of your account. Give it a try and let us know how it goes.

Keep us in the loop!

[Mendelj3]

I uninstalled the app and logged out, in, out and in again. The only thing that changed is that now there is no play icon on the album covers on the "Songs you liked" pane. My Spotify app is version 8.7.92.521 and my phone is an Oppo Reno Z running ColorOS 11.1

[Joan]

Hi @Mendelj3,

Does this also happen on other devices and on different networks? If you haven't tested this, please do so and let us know how it goes.

Keep us posted.

[Mendelj3]

I logged in on an iPad connected to the same network and it worked

[Lyubka]

Hey there,

Thank you for your patience while we were looking into this. 

This issue should now be fixed - just make sure you're running the latest app version on your devices 🙂 

Cheers!