Samsung SmartTV UE46F6510SS Playlist bug

[raphaDE]

Hi guys,

I want to use my Spotify Premium Account with the SmartTV UE46F6510SS, but the app is not really working. Login works and I can play titles one by one. When I try to play from playlist it doesn't work. Every single playlist shows: "Wird geladen" (translated: Loading)

- I restarted TV
- Update SmartTV software
- Reinstalled Spotify app

Any suggestions, how to solve this problem?

Kind regards
Raphael

[raphaDE]

No ideas?

[raphaDE]

Push up

[raphaDE]

Bump up?

[zfett]

Have you checked your Internet connection? Have you tried it on another TV or computer?

[raphaDE]

Internet connection is very good. Im using spotify with a lot of other
devices. It has to do with the app on that device. Bad programming.

[zfett]

Sorry to hear! Please contact Spotify support for more information: https://support.spotify.com/us/using_spotify/troubleshooting2/

[raphaDE]

Hi zfett,

they told me to contact samsung, because the app is published from samsung
store.

How can I request a bug fix for this app?

Kind regards
Raphael

[zfett]

Hey! Either call Samsung customer support at this number: 1 (800) 726-7864 or visit their website here: http://www.samsung.com/us/support/customer-services/ or http://www.samsung.com/us/support/contact/

Best of luck,

[raphaDE]

No Chance to get answers. So this TV is **bleep** for smart apps. Sell it and buy enougher vendor!