Songs get added to queue by them self

[שקד]

Plan

Premium

Country

Israel

Device

Samsung S23 Ultra 

Operating System

Android 13

My Question or Issue

When ever I change the order of the songs in the queue a song gets added by himself to the "play next" Section.

And sometimes the song won't get removed and it's starts multiplying, and the only way to stop is its to play different playlist.

[Lyubka]

Hey @שקד,

Thank you for reaching out here in the Community.

If you're experiencing this on your mobile device, we can assume that you have the newest Smart Shuffle feature turned on on your playlist and that might be the reason why this is happening.

If that's the case, we'd suggest that you turn it off and check if you'll experience the same. You can turn Smart Shuffle on or off whenever you want by tapping through the Shuffle button at the top of your playlist or on the Now Playing View. 

You can find more info about the Smart Shuffle in this article. If you have any input about this new feature - you're welcome to share it in this thread as your feedback is important to us!

If the above is not the case, could you send over some screenshots of your playlist, queue and NPV?

Hope this helps. If anything else comes up, the Community will be here for you 🙂

[שקד]

It's not the case

The smart shuffle is off

When I change a song to be the one that plays next, it's adding a copy of it to the queue

 

 

 

[Lyubka · Accepted solution]

Hey @שקד,

Thanks for getting back to us.

The songs shouldn't duplicate if you move it up the queue. We'd suggest that you try to drag it up.

Hope this info is useful. If you need anything else, the Community is here for you. 

[Lotus69]

Hello שקד,

Maybe you just need to allow the song to play...there is a lot of mechanics behind the system error and it may still be your favorite track. The other playlist should be put in the trash Juan-ce you realize it was a waste of a "title." Besides, no one heard any complaining when you played it EXTRA LOUD lastnight.

[שקד]

Dude, reddit is not here

You in the wrong platform