Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
So I updated my flash player, and after I did I tried to use the spotify web player and it kept loading. I looked at my history and saw what was happening: the web player was going to the browse screen and continually starting over at the browse screen. The browse screen would appear on screen, then go back to to loading, then the browse screen would appear, then loading, and so on and so forth like that. Not sure if this is important, but my browser is firefox and my operating system is ubuntu. How do I fix this?
Hey @charliemeszaro1,
Can you add this addon to your firefox and let me know the output when the issue occurs?
Check top right for Javascript and CSS errors
It goes back and forth between checkmark, x, and caution sign to checkmark, x, x
Then what do I do? (I should mention that I don't know the first thing about manipulating code- my ubuntu was installed by a friend of mine)
Hey @charliemeszaro1,
Just printscreen the output and upload it here.
Then I will be able to check what is wrong with the webplay 🙂
Here's a little more
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…