Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Alexa

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 57335 Views
  • 68 replies
  • 25 likes
  • 57335 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 28070 Views
  • 5 replies
  • 0 likes
  • 28070 Views
  • 5 replies
  • 0 likes

Superuser Contribution Created play list not found

PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 7Operating SystemAndroid 13 My Question or IssueI switched from a free plan to a Premium Family plan to try to solve my problem of Alexa not finding my created playlist, but the problem still exists.I...

  • Music Fan
  • ...roblem of Alexa not finding my created playlist, but the problem still exists. I can play the playlist if I simply use the Spotify app on my phone or desktop. I have renamed the playlist several times t...
  • AC1943
  • Music Fan
  • 536 Views
  • 6 replies
  • 0 likes
  • Alexa
    Playlists
    Spotify
  • 536 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unable to trigger playback frol Android app and use as remote control for my Echo Dot

My Question or IssueMy Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not able to start/resume playback on the Echo Dot directly f...

  • Casual Listener
  • My Question or Issue My Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not abl...
  • Novy
  • Moderator
  • 581 Views
  • 5 replies
  • 0 likes
  • Alexa
    Android 10
    Echo Dot
  • 581 Views
  • 5 replies
  • 0 likes

My Alexa doesnt find my self maded Playlist

PlanPremiumCountryGermanyDeviceSamsung S9+Operating SystemAndroid Oreo My Question or IssueHi my name ist Thomas.I created a Playlist called "klausthomas"i want that alexa when i say "Alexa, READ"I created a Routine.First he dimm the light and then h...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung S9+ Operating System Android Oreo   My Question or Issue Hi my name ist Thomas. I created a Playlist called "klausthomas" i want that alexa...
  • 437 Views
  • 0 replies
  • 0 likes
  • Alexa
    Spotify
  • 437 Views
  • 0 replies
  • 0 likes

Spotify Connect does not work with Alexa

PlanPremiumCountry US DeviceGalaxy Note 10 plus and S9 PlusOperating SystemAndroid 9 My Question or IssueApp version 8.5.21.754 betaWhen you choose Echo from the Spotify Connect menu stays stuck on connecting. Tried to unlink Spotify from Alexa app a...

  • Roadie
  • ...potify Connect menu stays stuck on connecting. Tried to unlink Spotify from Alexa app and relinking multiple times           
  • ooblix
  • Casual Listener
  • 6169 Views
  • 11 replies
  • 0 likes
  • Alexa
    Alexa Echo
    Spotify Conect
  • 6169 Views
  • 11 replies
  • 0 likes