Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem of display

Solved!
Go to solution

Problem of display

Avatar of BestOfSacha
Casual Listener
2017-02-22 01:53 PM
Hello,
I have a small problem with the display on Spotify iOS, indeed, the small icons are represented with one "?" In a square white as you see it on the image. I shall have wanted to know if there was a means to repair this problem.
Thank you in advance, Sacha.
IMG_0404.PNG
0 Likes
Reply

Accepted Solutions
Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2017-02-22 09:52 PM
Thanks for letting me know.

I'd recommend updating to iOS 10.2.1 to see if that fixes it.
MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

0 Likes
5 Replies

Avatar of Maxim
Spotify Star
Spotify Star
2017-02-22 02:26 PM

Hey @BestOfSacha,

 

Can you reinstall Spotify to see if that helps: https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/?


Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of BestOfSacha
Casual Listener
2017-02-22 07:24 PM
I had already tried several times but that changes nothing.
0 Likes

Avatar of Maxim
Spotify Star
Spotify Star
2017-02-22 07:34 PM
Please let me know which device, OS and version of Spotify you're currently using.
MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of BestOfSacha
Casual Listener
2017-02-22 09:40 PM
I use Spotify 7.6.0 on IOS 10.2.
0 Likes
Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2017-02-22 09:52 PM
Thanks for letting me know.

I'd recommend updating to iOS 10.2.1 to see if that fixes it.
MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you, ย  Yeah, you!ย 😁 ย  Welcome - we're glad you joined the Spotify Community! ย  While you here, let's have a fun game and getโ€ฆ

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more