Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Problem with Spotify and Ford Sync

I have a Samsung Note 4.

Ford vehicle that I connect via Bluetooth and Ford Sync.

 

Used to work wonderfully.

Two days ago when it connects I get a Spotify/Ford screen that takes over my phone.  Can't get beyond this screen to play lists and such.

 

Anyone else seen this screen and know how to get back to Spotify.  Highly frustrating.

 

I turn off bluetooth.  Restart spotify.  Choose my Playlist turn bluetooth back on.  Then I can at least listen to my playlist. But that screen comes back.  I don't understand why it has started this.

Screenshot_2016-06-11-09-05-26.png
Who Me Too'd this topic