Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have a Samsung Note 4.
Ford vehicle that I connect via Bluetooth and Ford Sync.
Used to work wonderfully.
Two days ago when it connects I get a Spotify/Ford screen that takes over my phone. Can't get beyond this screen to play lists and such.
Anyone else seen this screen and know how to get back to Spotify. Highly frustrating.
I turn off bluetooth. Restart spotify. Choose my Playlist turn bluetooth back on. Then I can at least listen to my playlist. But that screen comes back. I don't understand why it has started this.