Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Playlist disables shuffle after skipping a song in my car

Hi, I've recently been having an issue regarding spotify usage in my car with my iPhone. Whenever I play music through Ford Audio using spotify and skip a song on one of my playlists shuffle becomes disabled and songs continue to play in the order presented on the playlist. This occurs when skipping the song using the steering wheel controls.

 

The problem was not always apparent and has only recently occurred and I cannot pinpoint exactly what is causing the issue or how to fix it.

 

Does anyone know why this is happened or how I can go about troubleshooting/fixing the issue?

 

Thanks in advance!

Who Me Too'd this topic