Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Galaxy watch only plays music when it is NOT connected via bluetooth with my phone.

 

Plan

Premium

Country

 Belgium

Device

Iphone 8

Operating System

IOS 12

My Question or Issue

When my phone is connected via bluetooth to my galaxy watch,spotify will not playback on the watch.

The weird thing is that i sometimes can scroll through my playlists,so clearly it has internet connection and then other times it says " no offline music" 

Once i disconnect from my phone there is no problem.

I bought the watch to play music while i’m at the gym.

it’s a bit annoying to always have to disconnect from your phone to be able to play music on the watch or earphones.

all of this is while trying to stream the music,not playing downloaded music.

i love spotify,i hope you guys can fix this.cheers

 

 

 

Who Me Too'd this topic