Plan

Premium

Country

Canada

Device

Samsung Galaxy S21 Ultra 

Operating System

Android 13

My Question or Issue

Version 8.8.24.2 is crashing when opening podcasts. Music seems to be ok with limited testing. 

I am in the Alpha Testing group, this version of Spotify is the latest and it's will not play. It immediately crashes after opening. I have attached a screen capture of it for you. Let me know if you need anything else.

The phones processor is a Snapdragon 888 Qualcomm. Located in Canada.

Troubleshooting steps so far:

° cleared the cache

° cleared the data

° rebooted the device

° uninstall/reinstalled

° force closed the app/re cleared cache and data after reinstallation, uninstalled and then rebooted device, reinstalled.

° wiped the cache partition and rebooted

None of those steps worked as of now.

Regards,

Omar