Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Germany
Device
Android Smartphones
Operating System
Android 13
My Question or Issue
We are using Spotify Family for our kids. They are in an age where they are too old for spotify kids (which is too much restricted) and too young for a "fully opened" spotify account.
Every worked fine for a long time until "video podcasts" were introduced and there are now dozens of gaming youtube uploads on spotify with video which are not safe for children.
Therefore, I would be looking forward for an option to disable video content at all (in wifi and in mobile networks), similar to the "block explicit content" option.