Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II. In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to download. I have to start the playlist to play and it downloads as its playing. Ok, as cumbersome as that is, I set it to play overnight while sleeping. This morning I go to check the status and all of the downloaded music is cleared and I am back to point one! I am frustrated with Spotify at this moment and I need help.
In the past, it would simply download. Now, its an act of congress to do so and it doesn't seem to reatain what has been downloaded. What do I do??? I am a premium customer and am not happy with this. Prior to the latest upgrade I had NO PROBLEMS EVER with Spotify.
Any help would be appreciated....
s/n: it works fine on my laptop. The problem is with the mobile version, which I have had for almost a year, with no problems in the past, And I have an external card as well.
Solved! Go to Solution.