Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
One of the main frustrations I have with the latest version of Spotify for Windows Phone 8.1 is the management of the play queue. I've accidentally added an album to the play queue (sometimes more than once). When I do, there is no way to clear or edit the play queue unless I navigate through each track and stop at exactly the last track. If I navigate too far, it goes back to the top of the queue. Also, if I pause the music and go back to the app, the play has stopped and there is no way to restart the queue until I play a song. At that point in time, it plays the first song, then plays where I'd left off in the queue before. The queue functionality seems to be very poorly thought through or tested on this device. If it's going to be this bad, I'd rather just turn it off altogether.