Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't upgrade to premium. Issue resolved.

Can't upgrade to premium. Issue resolved.

OK, Going through a different page worked and I upgraded. However, the link form the email sent still appears to be suspect.

However, now one happy customer.

 

Hi,

 

I'm trying to upgrade to premium. When I access the upgrade page there is no response when I click the button after selecting payment method. With the paypal option a new, epmpty, window is opened. With the visa option a new window with a 'loading' dialog is opened which times out.

I have tried this on PC, Mac and Android browsers, using both chrome and IE. All current versions. This has been the situation for abouit 16 hours. I love the service, I want to upgrade. I appreciate this may be my software/hardware issue, but if you could help I would be grateful.

Reply
1 Reply

Glad its working!

If you have any more issues, just make a new topic 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts