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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
When I try to join family premium, the address is not recognised and it says ‘there is a problem’ which then doesn’t allow me to join. I have tried various links and browsers but this outcome remains the same.
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So I've just this week moved to the UK, previously I was in the US on a solo premium account, but now that I'm here I'm trying to join a family account with my fiance. However spotify won't let me change my region/country at all no matter what I try,...
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Hi Maxim,I'd like to do the very same thing as Kelly, only in Hungary. However, Spotify Kids is not available for this region, says Google Play. Is there anything that can be done, so my daughter stops ruining my listening experience? Thanks!
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
i have family plan and i sent a link to my brother. he entered our address but and i saw that it's the same address but it's still not working, we leave in the same house. i'm trying to find Spotify's support . please help me
PlanFamily PlanCountrySingapore My Question or IssueMy wife was prompted to re-enter the address details by Spotify, but failed the verification. I went on to my account as the plan owner to check, and realized the address was somehow changed. Is the...
PlanPremium FamilyCountryNew ZealndDeviceiphone 13My Question or IssueI'm trying to add a member who is aged under 13. I've followed the instructions to login on my phone, go to settings / account / Premium Family / add members to your plan. The inst...
I had to get a new Card recently and my Family Premium Account got canceled. It says I just have to update my payment information but when I do it's making me start my family account from the beginning and including inviting people. Even though I've ...
my son has an echo in his room and my daughter has a sonos one with alexa in hers. they both have their own spotify profiles. how do i set it up so that they can both play different music at the same time?
It keeps telling my I need Premium Family, which I have.
Hi, I'm struggling with my family account (France).I'm the owner and since a while i can't add other people on it. 4 slots are working well and I have 2 slots still available. When i share my link to add somebody, he can't achieve the connexion.When ...
I use family plan with my main family, but owner of family subscription stop paying for subscription, and I need to change family subscription to my boyfriend but I can’t
Despues de pagar mi plan me di cuenta que spotify familiar ya no es para 6 personas, sino para 4 y en los detalles me salía que podía comprar has 2 cuentas adicionales más, entonces yo quise hacerlo pero no me deja
I know his name, but how to make it happen spotify delete his name and connection to my email account.
It Shows Spotify free But we have the Family one since a year?! Now i will invite my son but its Not working vecause it Shows me just a free account
ive been invited to a family plan but i cant join
If I recently paid for a month of Spotify premium and then switch to the family plan, do I have to make the monthly payment again or am I charged until the next month?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue