Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 62714 Views
  • 47 replies
  • 107 likes
  • 62714 Views
  • 47 replies
  • 107 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 294101 Views
  • 2353 replies
  • 1941 likes
  • 294101 Views
  • 2353 replies
  • 1941 likes

Ai DJ is so terrible

Anytime in the past week that I have tried to use ai DJ, it plays me the exact same shuffles of songs. It’s the most annoying thing ever I wish spotify would fix its algorithm. Along with that, spotify needs to change the way it puts together a radio...

  • Visitor
  • Anytime in the past week that I have tried to use ai DJ, it plays me the exact same shuffles of songs. It’s the most annoying thing ever I wish spotify would fix its algorithm. Along with that, spoti...
  • 14 Views
  • 0 replies
  • 0 likes
  • 14 Views
  • 0 replies
  • 0 likes

Missing albums on Miroslav "Meky" Žbirka

Hello, artist Miroslav "Meky" Žbirka is missing a few albums on his profile. These albums are:Doctor Dream - 1981, Miro - 1982, Light of my life - 1982, Like a Hero - 1982, Giant Step - 1983, Dear Boy - 1984,Step by Step - 1989These albums are not fo...

  • Newbie
  • Hello, artist Miroslav "Meky" Žbirka is missing a few albums on his profile. These albums are: Doctor Dream - 1981, Miro - 1982, Light of my life - 1982, Like a Hero - 1982, Giant Step - 198...
  • 30 Views
  • 0 replies
  • 0 likes
  • 30 Views
  • 0 replies
  • 0 likes

How can i load my music video to an allready single?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 30 Views
  • 0 replies
  • 0 likes
  • 30 Views
  • 0 replies
  • 0 likes

Superuser Contribution Return to playlist after song

Hello! is there an option that spotify continues with a particular playlist if you clicked a song that's not in that playlist? Now wenn i choose to listen to a song from a artist that is not in my playlist, wenn the song ends it continues to play tha...

  • Visitor
  • Hello!   is there an option that spotify continues with a particular playlist if you clicked a song that's not in that playlist?   Now wenn i choose to listen to a song from a artist th...
  • Bait_Andswitced
  • Casual Listener
  • 2691 Views
  • 6 replies
  • 2 likes
  • playlist continue
  • 2691 Views
  • 6 replies
  • 2 likes

Henry Whitter Doxy Collection--tracks no longer available

I don't see this very often, but when I went to pull up a favorite compilation of mine, the tracks were gone! I was only able to find the album artwork itself through a google search. I can't imagine why Henry Whitter's pre-Grayson recordings would b...

  • Casual Listener
  • I don't see this very often, but when I went to pull up a favorite compilation of mine, the tracks were gone! I was only able to find the album artwork itself through a google search.  I can't i...
  • 21 Views
  • 0 replies
  • 0 likes
  • Doxy
  • 21 Views
  • 0 replies
  • 0 likes

Disabling Sponsored recommendations

Using Spotify has become a mini game of clicking the "not interested" button.It's insane the. Amount of sponsored recommendations that I get on a daily basis. It's even more perplexing when you read the help tool. " But remember—you’re in control. If...

  • Visitor
  • ...ow do I completely delete this type of content ?
  • z_rabbit
  • Casual Listener
  • 39 Views
  • 1 replies
  • 1 likes
  • 39 Views
  • 1 replies
  • 1 likes

Superuser Contribution I used have unlimited skips on my daily mixes, what happened?

On my spotify homepage, I have daily mixes and top mixes. Before, I used to have unlimited skips (only for the mixes, not other playlists). Now they are shuffled like any other playlist. Does anyone know what happened? Can I change it back?

  • Visitor
  • On my spotify homepage, I have daily mixes and top mixes. Before, I used to have unlimited skips (only for the mixes, not other playlists). Now they are shuffled like any other playlist. Does anyone ...
  • BenT0722
  • Casual Listener
  • 1050 Views
  • 4 replies
  • 0 likes
  • 1050 Views
  • 4 replies
  • 0 likes

Superuser Contribution Live events not showing up on my feed

When I go to my live events tab, it has updated shows that were announced like two weeks ago but shows announced last week (MCR, Jack White, and Linkin Park) don't show up. I see that their events are listed on their artist page and the card below wh...

  • Newbie
  • When I go to my live events tab, it has updated shows that were announced like two weeks ago but shows announced last week (MCR, Jack White, and Linkin Park) don't show up. I see that their events ar...
  • Ivelina
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Are songs are unavailable due to removal or country specific releases?

About a year ago I listened to "Moptop Tweenybop/My Hair's Too Long" from Moshi Monsters: Music Rox. I've since found out that song and the album is greyed out. The Movie album is still up with a few songs greyed out. I was wondering whether this was...

  • Casual Listener
  • About a year ago I listened to "Moptop Tweenybop/My Hair's Too Long" from Moshi Monsters: Music Rox. I've since found out that song and the album is greyed out. The Movie album is still up with a few...
  • PatriciaBoyle
  • Casual Listener
  • 71 Views
  • 2 replies
  • 0 likes
  • 71 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing Smart Shuffle Option on Spotify Premium

Hello everyone,I'm reaching out here as a loyal Spotify Premium member, and I've encountered an issue with the Smart Shuffle option on all my devices. Despite being a Premium subscriber, I've noticed that the Smart Shuffle feature is missing from my ...

  • Casual Listener
  • Hello everyone, I'm reaching out here as a loyal Spotify Premium member, and I've encountered an issue with the Smart Shuffle option on all my devices. Despite being a Premium subscriber, I've notic...
  • Neverclever
  • Visitor
  • 14485 Views
  • 26 replies
  • 3 likes
  • 14485 Views
  • 26 replies
  • 3 likes

Superuser Contribution How to listen to audiobooks in a different language

PlanPremiumCountryUSADeviceManyOperating SystemMany My Question or IssueMy Spotify account is based in the USA though I am learning Swedish and would like to listen to audiobooks in Swedish. Searching for a book in Swedish doesn't yield good results....

  • Newbie
  • Plan Premium Country USA Device Many Operating System Many   My Question or Issue My Spotify account is based in the USA though I am learning Swedish and would like to listen to audiob...
  • Marcell93
  • Newbie
  • 4203 Views
  • 30 replies
  • 3 likes
  • 4203 Views
  • 30 replies
  • 3 likes

Superuser Contribution Request for Sensitivity in Content Recommendations for Ukrainian Users

Dear Spotify, I am writing to address a concern that has significant cultural and emotional implications for many of your users, particularly in Ukraine. As you are aware, the ongoing imperialistic russian war in Ukraine, has had profound and painful...

  • Casual Listener
  • ...krainian people's relationship with Russian language and culture.   In this context, a lot of Ukrainian users of Spotify have reported the platform's algorithm frequently recommending Russian content....
  • TarikVov
  • Casual Listener
  • 55244 Views
  • 668 replies
  • 2352 likes
  • 55244 Views
  • 668 replies
  • 2352 likes

Superuser Contribution Stop. With the Cover Songs.

I don't know what algorithm is happening to make me suffer through every obscure or poorly done cover of a song that I may or may not even like, but it's really getting old. Passing that off as something in a "Discover Weekly" playlist is just making...

  • Regular
  • I don't know what algorithm is happening to make me suffer through every obscure or poorly done cover of a song that I may or may not even like, but it's really getting old. Passing that off as somet...
  • Socio
  • Casual Listener
  • 7281 Views
  • 28 replies
  • 58 likes
  • 7281 Views
  • 28 replies
  • 58 likes

Superuser Contribution The Elder Scrolls 3 Morrowind

Spotify has had this album https://open.spotify.com/album/6B2humRHk1tT1onqXo6nyq?si=F0kQIy9wTSqku_sdSFVmHQ for years but it was disabled for quite a while and I'm wondering why. Other albums like Oblivion and Skyrim are still available and are also p...

  • Newbie
  • Spotify has had this album https://open.spotify.com/album/6B2humRHk1tT1onqXo6nyq?si=F0kQIy9wTSqku_sdSFVmHQ for years but it was disabled for quite a while and I'm wondering why. Other albums like Obl...
  • Novy
  • Moderator
  • 42 Views
  • 1 replies
  • 0 likes
  • 42 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "content not available"- when I am playing some songs.

PlanFree/PremiumCountryIndiaDevice Operating System My Question or IssueI have added song to my playlist which are previously available on the spotify but now I am trying to play the song It show message that content is not available. I dont know wha...

  • Casual Listener
  • ...m trying to play the song It show message that content is not available. I dont know what happened.
  • KaileyHope
  • Visitor
  • 3848 Views
  • 7 replies
  • 0 likes
  • 3848 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Couldn't load the lyrics for this song" error

As of version 8.8.20.544 and the version prior to that has caused the lyrics from my personal playlist in my device 'Samsung-SMJ250F' to disappear, at first I thought it was brcause the songs were old but way older songs still had lyricsThe playlist ...

  • Visitor
  • As of version 8.8.20.544 and the version prior to that has caused the lyrics from my personal playlist in my device 'Samsung-SMJ250F' to disappear, at first I thought it was brcause the songs were ol...
  • Not applicable
  • 866861 Views
  • 529 replies
  • 94 likes
  • 866861 Views
  • 529 replies
  • 94 likes

Solved!!Superuser Contribution Ability to remove tracks from Discovery Weekly playlist

Basically that. I usually listen through the weekly list and add the songs I like to my own playlists. However, Discover Weekly also serves as a nice break from my playlists, and I wish I could remove the songs I absolutely don't like so I can stay o...

  • Casual Listener
  • Basically that. I usually listen through the weekly list and add the songs I like to my own playlists. However, Discover Weekly also serves as a nice break from my playlists, and I wish I could remov...
  • Yordan
  • Moderator
  • 707 Views
  • 5 replies
  • 0 likes
  • 707 Views
  • 5 replies
  • 0 likes

Best way to convert Pandora station of artists to Spotify?

PlanFree but will upgrade to premium if I can solve my problemCountryUSDeviceiPhone 16 ProOperating SystemiOS 18.1My Question or Issue I've been using Pandora since its very beginning. I always use a custom Pandora station that consists of a very lon...

  • Casual Listener
  • Plan Free but will upgrade to premium if I can solve my problem Country US Device iPhone 16 Pro Operating System iOS 18.1 My Question or Issue   I've been using Pandora since its very ...
  • 60 Views
  • 0 replies
  • 0 likes
  • Pandora
  • 60 Views
  • 0 replies
  • 0 likes