Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • John4141
  • Visitor
  • 192744 Views
  • 1644 replies
  • 23 likes
  • 192744 Views
  • 1644 replies
  • 23 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Mixyye
  • Casual Listener
  • 229592 Views
  • 74 replies
  • 81 likes
  • 229592 Views
  • 74 replies
  • 81 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • 15DinFin
  • Newbie
  • 82574 Views
  • 164 replies
  • 41 likes
  • 82574 Views
  • 164 replies
  • 41 likes

Stop Spotify From Playing A Whole Album, Or It's Songs Individually

I am new to Spotify Premium & right away: not happy!I like an artist, but some of their newer albums are terrible & I don't want them played on the artist's "radio".How do I stop Spotify from playing those albums? If not possible, then how do I stop ...

  • Casual Listener
  • I am new to Spotify Premium & right away: not happy! I like an artist, but some of their newer albums are terrible & I don't want them played on the artist's "radio". How do I stop Spotif...
  • 31 Views
  • 0 replies
  • 0 likes
  • 31 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution My Spotify having sudden issues

Plan Free Country Ireland Device Picture Below My Question or Issue My spotify will play 1 song without issues, but once that song is over it will cease playing music and show me the screen below. No matter what I do, I need to manually tell it to pl...

  • Casual Listener
  • Plan Free Country Ireland Device Picture Below   My Question or Issue My spotify will play 1 song without issues, but once that song is over it will cease playing music and show ...
  • Lx2ky
  • Casual Listener
  • 124 Views
  • 3 replies
  • 0 likes
  • 124 Views
  • 3 replies
  • 0 likes

not playing another song after skip or when the song has finished

PlanFreeUK DeviceMacbook 13.6 and mobile app Operating Systemios18My Question or Issue On my Spotify account, I am using both the app on mobile and Mac, and the web browset. after I skip a song or a song that is playing finishes another does not play...

  • Visitor
  • Plan Free UK   Device Macbook 13.6 and mobile app  Operating System ios18 My Question or Issue   On my Spotify account, I am using both the app on mobile and Mac, and the web...
  • ameliaxoxo
  • Casual Listener
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I turn off the ai dj

The ai dj aromatically turned on but I don't want it, does anyone know how to get rid of it?

  • Visitor
  • The ai dj aromatically turned on but I don't want it, does anyone know how to get rid of it?
  • forrest603
  • Music Fan
  • 77820 Views
  • 273 replies
  • 94 likes
  • 77820 Views
  • 273 replies
  • 94 likes

Superuser Contribution Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Hey!   Thanks for coming to the Spotify Community. We’re excited to hear about your 2024 Wrapped experience.   Please use this thread to let us know how you're finding your 2024 Wr...
  • John4141
  • Visitor
  • 192744 Views
  • 1644 replies
  • 23 likes
  • 192744 Views
  • 1644 replies
  • 23 likes

upload songs from my laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amayy
  • Spotify Star
  • 29 Views
  • 1 replies
  • 0 likes
  • 29 Views
  • 1 replies
  • 0 likes

Why my public playlist are not in my public profile?

I sat my playlist on private a while ago, but now I sat them public agai, however they doesn't appear on my profile I set everything on public, my profile and the playlist, what can I do?

  • Visitor
  • I sat my playlist on private a while ago, but now I sat them public agai, however they doesn't appear on my profile I set everything on public, my profile and the playlist, what can I do?
  • Amayy
  • Spotify Star
  • 35 Views
  • 1 replies
  • 0 likes
  • 35 Views
  • 1 replies
  • 0 likes

Superuser Contribution The queue system doesn't work for me

PlanFree/PremiumCountryMéxico DeviceXiaomi Redmi Note 8Operating SystemAndroid My Question or IssueI have a lot of lists and I exchange songs through queues, I have updated the app to version 9.0.2.459 and since then they don't work for me and I get ...

  • Newbie
  •   Plan Free/Premium Country México  Device Xiaomi Redmi Note 8 Operating System Android   My Question or Issue I have a lot of lists and I exchange songs through queues, I h...
  • Vasil
  • Moderator
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

  • Visitor
  • Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only loom...
  • ratso1111
  • Casual Listener
  • 120655 Views
  • 92 replies
  • 46 likes
  • 120655 Views
  • 92 replies
  • 46 likes

Superuser Contribution Give the option to disable “made for you” feature

It seems that all the Spotify-created playlists I used to listen to were often updated with new songs by real, human editors. It was super convenient for discovering new music. And now a lot of these playlists are labeled "made for you" and contain m...

  • Newbie
  • It seems that all the Spotify-created playlists I used to listen to were often updated with new songs by real, human editors. It was super convenient for discovering new music.   And now a lot...
  • overthetopf
  • Newbie
  • 6438 Views
  • 25 replies
  • 62 likes
  • 6438 Views
  • 25 replies
  • 62 likes

Superuser Contribution Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective?  With this in mind...
  • 15DinFin
  • Newbie
  • 82574 Views
  • 164 replies
  • 41 likes
  • 82574 Views
  • 164 replies
  • 41 likes

Superuser Contribution Spotify liked songs readded all songs and shuffled the order

PlanPremiumCountryNetherlandsDevicePixel 7 proOperating SystemAndroid 15 My Question or IssueMy liked songs thought it was funny to readd EVERY SINGLE SONG, so now the whole order is ruined. I always put it on recently added first, and I just don't r...

  • Newbie
  • Plan Premium Country Netherlands Device Pixel 7 pro Operating System Android 15   My Question or Issue My liked songs thought it was funny to readd EVERY SINGLE SONG, so now the whole ...
  • Ivelina
  • Moderator
  • 44 Views
  • 1 replies
  • 0 likes
  • 44 Views
  • 1 replies
  • 0 likes

Superuser Contribution Transferência de playlist

Estou tentando transferir minha playlist via tunemymusic porém toda vez que tento conectar minha conta Spotify da um erro, somente com a conta Spotify outras plataformas de música vão normal, plano gratuito

  • Visitor
  • Estou tentando transferir minha playlist via tunemymusic porém toda vez que tento conectar minha conta Spotify da um erro, somente com a conta Spotify outras plataformas de música vão normal, plano g...
  • Yordan
  • Moderator
  • 51 Views
  • 1 replies
  • 0 likes
  • 51 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Loop Button

I can’t seem to find the loop button or feature anywhere. Even when I go to the three dots I doesn’t say anything about looping song or the playlist.

  • Casual Listener
  • I can’t seem to find the loop button or feature anywhere. Even when I go to the three dots I doesn’t say anything about looping song or the playlist.
  • Shehnaz_abbas
  • Visitor
  • 77934 Views
  • 13 replies
  • 0 likes
  • 77934 Views
  • 13 replies
  • 0 likes

Superuser Contribution Delete link of personalized Playlist like "On Repeat"

Once I shared the link of my "On Repeat" playlist to a friend. I figured out that I can't stop anyone having the link to access my playlist which is quit embarassing.Would It be possible to undo link of those Playlist or make them really private to c...

  • Casual Listener
  • Once I shared the link of my "On Repeat" playlist to a friend. I figured out that I can't stop anyone having the link to access my playlist which is quit embarassing. Would It be possible to undo li...
  • Un1c0rn
  • Music Fan
  • 473 Views
  • 2 replies
  • 1 likes
  • 473 Views
  • 2 replies
  • 1 likes

Superuser Contribution Over half of my Discover Weekly songs I've already heard before

PlanPremiumCountrySpainDeviceDesktop and Android phoneOperating SystemWindows, Android My Question or IssueI have previously looked this up and saw that it was recommended to mark songs you've already heard as "I don't like this song" which I have be...

  • Casual Listener
  •   Plan Premium Country Spain Device Desktop and Android phone Operating System Windows, Android   My Question or Issue I have previously looked this up and saw that it was recomm...
  • Nafa_lmao
  • Casual Listener
  • 8813 Views
  • 28 replies
  • 34 likes
  • 8813 Views
  • 28 replies
  • 34 likes

Superuser Contribution Spotify scroll position not saved when going back

CountryCanadaDeviceSamsung Galaxy 23My Question or IssueSpotify scrolls back to the same spot over and over again. It doesn't save or stay where I've left off, I'm not gone too long for it to justify its reset in position. Tried uninstalling, restart...

1000006873.jpg 1000006871.jpg
  • Casual Listener
  • Country Canada Device Samsung Galaxy 23 My Question or Issue Spotify scrolls back to the same spot over and over again. It doesn't save or stay where I've left off, I'm not gone too long for it ...
  • Eni
  • Moderator
  • 492 Views
  • 9 replies
  • 0 likes
  • 492 Views
  • 9 replies
  • 0 likes

How to report broken songs?

Hi all,sorry if this is a stupid and frequently answered question. I had a look into the FAQs, but have not found an answer.Every now and then I find songs which are still in the catalogue but won't play. Actually they pretend to play, but they're si...

  • Casual Listener
  • Hi all, sorry if this is a stupid and frequently answered question. I had a look into the FAQs, but have not found an answer. Every now and then I find songs which are still in the catalogue but wo...
  • aufdieohrn
  • Casual Listener
  • 49 Views
  • 1 replies
  • 0 likes
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restarting playlist

DeviceSamsung Galaxy S20 My Question or IssueHi. I hope I can get an answer to this:I have shuffle all turned off, but always when I have finished a playlist, it starts again from the beginning. Why? I want it to stop and be quiet. Solution?/Mats

  • Regular
  • Device Samsung Galaxy S20   My Question or Issue Hi. I hope I can get an answer to this: I have shuffle all turned off, but always when I have finished a playlist, it starts again from the ...
  • Eni
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Help me understand Spotify's queue

I'm coming to Spotify from years Rdio, and I'm totally confused about how Spotify does play queues. Maybe you can help me understand Spotify's logic. My goal is Start playing an albumWhile the first album is playing, queue up another album to play af...

  • Casual Listener
  • I'm coming to Spotify from years Rdio, and I'm totally confused about how Spotify does play queues. Maybe you can help me understand Spotify's logic.   My goal is   Start playing an al...
  • nhindart27
  • Music Fan
  • 59506 Views
  • 66 replies
  • 32 likes
  • 59506 Views
  • 66 replies
  • 32 likes