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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Jakewj
  • Visitor
  • 8280 Views
  • 57 replies
  • 7 likes
  • Other
  • 8280 Views
  • 57 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19474 Views
  • 9 replies
  • 2 likes
  • Other
  • 19474 Views
  • 9 replies
  • 2 likes

How are listeners of an artist counted?

Hello, a quick question. Does anyone know if the same listener is counted for each song or for an artist? I mean that if a listener listens to one of my songs and then the following week this same listener listens to another of my songs will it be co...

  • Newbie
  • Hello, a quick question. Does anyone know if the same listener is counted for each song or for an artist? I mean that if a listener listens to one of my songs and then the following week this same li...
  • 7 Views
  • 0 replies
  • 0 likes
  • 7 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why does it keep saying"couldn't find playlist search for something else?"

Hi every time I get onto Spotify and try clicking any playlist or my liked songs it says "Couldn't find playlist search for something else?" I don't know what to do I logged out of my account several times , wifi's good, and I restarted my computer. ...

  • Regular
  • Hi every time I get onto Spotify and try clicking any playlist or my liked songs it says "Couldn't find playlist search for something else?" I don't know what to do I logged out of my account sever...
  • Ivelina
  • Moderator
  • 233 Views
  • 13 replies
  • 0 likes
  • 233 Views
  • 13 replies
  • 0 likes

Superuser Contribution App running extremely slow and glitches

PlanPremium familyCountryUnited statesDevicesSamsung Galaxy S21 Ultra, lenovo ideapad flex 5, custom windows 10 desktop Operating SystemsWindows 11 on laptop, Windows 10 on desktop, Android 14 My Question or IssueSo over the past year or so, Spotify ...

  • Casual Listener
  • Plan Premium family Country United states Devices Samsung Galaxy S21 Ultra, lenovo ideapad flex 5, custom windows 10 desktop   Operating Systems Windows 11 on laptop, Windows 10 on d...
  • Terminator79
  • Casual Listener
  • 144 Views
  • 4 replies
  • 0 likes
  • Connect
    Samsung
  • 144 Views
  • 4 replies
  • 0 likes

I cant see my home screen on Spotify

Whenever I try to access something, such as home menu or my playlists, it will continuously load or say to "search for something else." I don't know what to do, as I've looked everywhere for an answer. I can search perfectly fine, but I can't see the...

  • Visitor
  • Whenever I try to access something, such as home menu or my playlists, it will continuously load or say to "search for something else." I don't know what to do, as I've looked everywhere for an answe...
  • 20 Views
  • 0 replies
  • 0 likes
  • 20 Views
  • 0 replies
  • 0 likes

On my homepage it says something went wrong and I've restarted the app I've

It also does this when I go to an artist it says something went wrong when loading this artist and I've tried it on every single artist that I have but it lets me search

  • Casual Listener
  • It also does this when I go to an artist it says something went wrong when loading this artist and I've tried it on every single artist that I have but it lets me search
  • 22 Views
  • 0 replies
  • 0 likes
  • 22 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App Won't Work on Chromebook

PlanPremiumDeviceAcer Chromebook 11Operating SystemGoogle Chrome(?) Spotify appears as a black screen when I open the app. I've tried clearing my cache and reinstalling Spotify, but it hasn't worked. The web player works fine, but I prefer using the ...

Screenshot 2019-04-27 at 2.42.13 PM.png
  • Newbie
  • Plan Premium Device Acer Chromebook 11 Operating System Google Chrome(?)   Spotify appears as a black screen when I open the app. I've tried clearing my cache and reinstalling Spotify, bu...
  • 31nt23qojxfixv7cknxn
  • Casual Listener
  • 57622 Views
  • 30 replies
  • 9 likes
  • Other
  • 57622 Views
  • 30 replies
  • 9 likes

Impossible de selectionner une chanson avec non lecture en sequentiel

Aucune des informations ci-dessous n'est obligatoire. Cependant, plus vous nous en fournirez, plus il nous sera facile de vous aider.PlanPremiumPaysFranceSamsung A52s (5G)Système opérateurOneUI 6.1 / Android14 Ma question ou mon problèmeAprès selecti...

  • Newbie
  • Aucune des informations ci-dessous n'est obligatoire. Cependant, plus vous nous en fournirez, plus il nous sera facile de vous aider. Plan Premium Pays France Samsung A52s (5G) Système opérateu...
  • 32 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 32 Views
  • 0 replies
  • 0 likes

Superuser Contribution repeating the same ads over and over driving me crazy

i get ads every 10 minutes because i dont have a subscription.. i get the same kevin hart chase bank ads every time. in an 8 hour day i hear it about 50 times a day.. i believe in business there is a point of diminishing return. why does the same ad ...

  • Newbie
  • i get ads every 10 minutes because i dont have a subscription.. i get the same kevin hart chase bank ads every time. in an 8 hour day i hear it about 50 times a day.. i believe in business there is ...
  • Rovata312
  • Casual Listener
  • 4280 Views
  • 18 replies
  • 9 likes
  • 4280 Views
  • 18 replies
  • 9 likes

Superuser Contribution Here, Now, Together - Podcast won't play

PlanPremiumCountryUKDeviceMoto 5G+, Google Pixel Tablet, Samsung Galaxy 23Operating SystemAndroid My Question or Issue Hi there,The below podcast is on Spotify but can't be played or loaded for some reason, please can it be checked ? https://open.spo...

  • Casual Listener
  • Plan Premium Country UK Device Moto 5G+, Google Pixel Tablet, Samsung Galaxy 23 Operating System Android    My Question or Issue   Hi there, The below podcast is on Spotify...
  • Rk310
  • Casual Listener
  • 244 Views
  • 2 replies
  • 1 likes
  • Other
  • 244 Views
  • 2 replies
  • 1 likes

Superuser Contribution Error when trying to play or download video podcasts when connected to wifi

Hey, since months I cant play or download video podcasts (even if i choose audio only) when I am connected to wifi. The issue is not my wifi because it appears whenever I am connected to any wifi. When I deactivate wifi and use my mobile data, everyt...

  • Regular
  • Hey, since months I cant play or download video podcasts (even if i choose audio only) when I am connected to wifi. The issue is not my wifi because it appears whenever I am connected to any wifi. Wh...
  • OscarDC
  • Moderator
  • 164 Views
  • 8 replies
  • 0 likes
  • music
  • 164 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music plays, but no sound and songs skip after 10 seconds

On both my Apple TV and Yamaha receiver, Spotify appears to connect and songs start playing, but no sound comes out. Then, after about 10 seconds, the song will skip to the next and then this repeats. Have reinstalled Apple TV app, and Spotify plays ...

  • Casual Listener
  • On both my Apple TV and Yamaha receiver, Spotify appears to connect and songs start playing, but no sound comes out. Then, after about 10 seconds, the song will skip to the next and then this repeats...
  • GabrielRojas96
  • Casual Listener
  • 29167 Views
  • 85 replies
  • 21 likes
  • 29167 Views
  • 85 replies
  • 21 likes

Superuser Contribution Black overlay bar blocking left side of podcast video

PlanPremiumCountryAustraliaDeviceiPhone 13Operating Systemios 18.0.1 My Question or IssueOnly two or three days ago I noticed when watching a podcast video, a black see through bar appears on the left side of the screen. It doesn’t have text but bloc...

  • Regular
  • Plan Premium Country Australia Device iPhone 13 Operating System ios 18.0.1   My Question or Issue Only two or three days ago I noticed when watching a podcast video, a black see throu...
  • Ryan2198
  • Casual Listener
  • 2039 Views
  • 22 replies
  • 2 likes
  • Other
  • 2039 Views
  • 22 replies
  • 2 likes

Solved!!Superuser Contribution Opt-out from Commercial Recommandation that get inserted on Personalized Playlist

Basically this post is about Complaint Regarding Algorithmic Influence on Personalized Recommendations: I am writing to you today as a long-time loyal subscriber and heavy user of Spotify's premium service. Over the years, I have enjoyed the convenie...

  • Regular
  • Basically this post is about Complaint Regarding Algorithmic Influence on Personalized Recommendations:   I am writing to you today as a long-time loyal subscriber and heavy user of Spotify's ...
  • Juddalice1
  • Casual Listener
  • 444 Views
  • 2 replies
  • 1 likes
  • 444 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't add songs to a collaborative playlist

Can't add songs to a collaborative playlist even though I have liked it and added it to my library. It does not come up when I go to add a song. The creator of the playlist has checked everything on their end and did not find any issues.

  • Casual Listener
  • Can't add songs to a collaborative playlist even though I have liked it and added it to my library. It does not come up when I go to add a song. The creator of the playlist has checked everything on ...
  • Vasil
  • Moderator
  • 14351 Views
  • 10 replies
  • 4 likes
  • 14351 Views
  • 10 replies
  • 4 likes

Superuser Contribution Lyrics no longer sync on TV

I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL Roku TV Operating System TCL Roku TV My Question or Issue I have...

  • Regular
  • I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL R...
  • Schmem97
  • Casual Listener
  • 9106 Views
  • 74 replies
  • 17 likes
  • TV
  • 9106 Views
  • 74 replies
  • 17 likes

Ads playing on Podcasts

I am a premium user and have had a premium account for 7 years. Up until recently there were no ads with podcasts and now there are ad interruptions during and after each episode. Why have ads been added when I am a premium user and am paying specifi...

  • Visitor
  • I am a premium user and have had a premium account for 7 years. Up until recently there were no ads with podcasts and now there are ad interruptions during and after each episode. Why have ads been a...
  • paulywogg99
  • Regular
  • 3398 Views
  • 17 replies
  • 2 likes
  • Other
  • 3398 Views
  • 17 replies
  • 2 likes

Superuser Contribution I can’t verify my email

Whenever I click the link to verify my Spotify for Creators account, it just sends me back to the exact page I came from, and my email still isn’t verified. I’ve tried to click it through the app, the browser, tried to send it through the Spotify for...

  • Newbie
  • Whenever I click the link to verify my Spotify for Creators account, it just sends me back to the exact page I came from, and my email still isn’t verified. I’ve tried to click it through the app, th...
  • OscarDC
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes