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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • mcdonaldsadhater
  • Newbie
  • 9756 Views
  • 71 replies
  • 9 likes
  • Other
  • 9756 Views
  • 71 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19945 Views
  • 9 replies
  • 2 likes
  • Other
  • 19945 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Alexa skill does not work on Echo devices at all

For months I have been using Spotify as my default music provider for my Echo/Alexa devices using the Spotify skill, and whilst it was pretty tempramental (such as sometimes not playing songs, playing the wrong song occasionally etc.) it was at least...

  • Newbie
  • For months I have been using Spotify as my default music provider for my Echo/Alexa devices using the Spotify skill, and whilst it was pretty tempramental (such as sometimes not playing songs, playin...
  • KasperMe
  • Music Fan
  • 8749 Views
  • 79 replies
  • 8 likes
  • 8749 Views
  • 79 replies
  • 8 likes

Superuser Contribution How do I fix: Spotify app on my LG TV (WebOS) isn’t playing music anymore.

Hello, on our LG TV (WebOS) when we load the Spotify app and try to play a song or playlist it doesn’t work.. it’s connected to the internet, tried turning the tv off and back on, tried closing out of the app and reopening the app, the LG TV is up to...

  • Newbie
  • Hello, on our LG TV (WebOS) when we load the Spotify app and try to play a song or playlist it doesn’t work.. it’s connected to the internet, tried turning the tv off and back on, tried closing out o...
  • Vasil
  • Moderator
  • 3328 Views
  • 11 replies
  • 4 likes
  • 3328 Views
  • 11 replies
  • 4 likes

scammed by

I was scammed by the website https://spotifyx8.vip/m/#/self, which falsely claims to be affiliated with Spotify. The website attracts users by offering a program to review music tracks in exchange for commissions based on deposited amounts.At first, ...

  • Visitor
  • I was scammed by the website https://spotifyx8.vip/m/#/self, which falsely claims to be affiliated with Spotify. The website attracts users by offering a program to review music tracks in exchange fo...
  • 27 Views
  • 0 replies
  • 0 likes
  • music
  • 27 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why won't the app or web player load?

I've opened and reopened both the app and web player several times on my Chromebook, and it simply won't load. All it shows is a blank white screen. On rare occasions, it has text saying that there are too many requests. This has been going on for th...

  • Visitor
  • I've opened and reopened both the app and web player several times on my Chromebook, and it simply won't load. All it shows is a blank white screen. On rare occasions, it has text saying that there a...
  • Colorado_
  • Newbie
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

PODCAST REMOVED

So recently a podcast of MALICE MIZER SONGS was removed nearly all of it apart from one song. I know it’s wrong for people making podcasts and uploading songs because they didn’t create it but it doesn’t matter because the band malice mizer DISBANDED...

  • Newbie
  • So recently a podcast of MALICE MIZER SONGS was removed nearly all of it apart from one song. I know it’s wrong for people making podcasts and uploading songs because they didn’t create it but it doe...
  • 39 Views
  • 0 replies
  • 0 likes
  • Other
  • 39 Views
  • 0 replies
  • 0 likes

Solved!! 'No Healthy Upstream' Error Encountered by Many Users at Our Institution

Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been able to resolve the issue with any standard troubl...

  • Casual Listener
  • Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been...
  • justjackson24
  • Casual Listener
  • 628 Views
  • 1 replies
  • 1 likes
  • Connect
  • 628 Views
  • 1 replies
  • 1 likes

Superuser Contribution How Does an AI-Powered PC Improve Audio Quality for Spotify Listening?

Hi everyone, I’ve recently invested in an AI-powered PC and primarily use it for high-quality audio listening. I’m curious about how an AI-powered PC might enhance the audio quality while streaming music on Spotify. Does the AI technology improve sou...

  • Regular
  • Hi everyone,   I’ve recently invested in an AI-powered PC and primarily use it for high-quality audio listening. I’m curious about how an AI-powered PC might enhance the audio quality w...
  • OscarDC
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • Other
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify's website won't load in PC browsers or Samsung Phone browsers.

The Spotify website won't load on my wife's PC running windows 10 and my Samsung S23 Ultra. When you go to the site, it just loads and is a blank white screen but nothing ever loads. On my windows 11 pc it does load. We have cleared cache and everyth...

  • Casual Listener
  • The Spotify website won't load on my wife's PC running windows 10 and my Samsung S23 Ultra. When you go to the site, it just loads and is a blank white screen but nothing ever loads. On my windows ...
  • OscarDC
  • Moderator
  • 249 Views
  • 3 replies
  • 1 likes
  • 249 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Blurry album artwork in the Apple CarPlay app

I currently drive a Mazda CX-90 and the album artwork used to be very crisp and detailed. In the last few months, the album artwork has been very blurry. Is there a fix for it? Am I the only one experiencing this? At first I thought it was my eyes, b...

  • Visitor
  • I currently drive a Mazda CX-90 and the album artwork used to be very crisp and detailed. In the last few months, the album artwork has been very blurry. Is there a fix for it? Am I the only one ex...
  • OscarDC
  • Moderator
  • 659 Views
  • 4 replies
  • 1 likes
  • 659 Views
  • 4 replies
  • 1 likes

Superuser Contribution OTP Issue While Purchasing Spotify Premium

Dear Spotify Support Team,I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered after multiple tries, which makes the process inconveni...

  • Visitor
  • Dear Spotify Support Team, I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered af...
  • OscarDC
  • Moderator
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on TV showing gray blank screen with white box?

My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting tv, factory resetting tv, all the troubleshooting s...

  • Casual Listener
  • My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting ...
  • Vasil
  • Moderator
  • 109 Views
  • 3 replies
  • 0 likes
  • 109 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently played artists updating but friends activity is not

My friends recently played artists is actively adding new artists as they listen to music but their currently listening to says they last listened to music hours ago.

  • Visitor
  • My friends recently played artists is actively adding new artists as they listen to music but their currently listening to says they last listened to music hours ago.
  • Vasil
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

How to remove user on remote podcast creator access ?

I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account.The podcast was validated and accessible on both accounts.How can I remove access to the account where I added it by ...

  • Newbie
  • I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account. The podcast was validated and accessible on both accounts. How ...
  • 42 Views
  • 0 replies
  • 0 likes
  • Connect
  • 42 Views
  • 0 replies
  • 0 likes

Superuser Contribution listener location data on artist profile leaks personal data

I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities where that artist is popular, each with a listener c...

  • Visitor
  • I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities w...
  • Eni
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution “No title” appearing while driving w/ Bluetooth

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.2 Issue started 12/30/2020 My Question or IssueMy issue is that I’ll be driving and have Spotify connected via Bluetooth but my car dash screen does not show the song title or the artist name....

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  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 14.2   Issue started 12/30/2020   My Question or Issue My issue is that I’ll be driving and have Spotify connected ...
  • KnightedSol
  • Visitor
  • 35606 Views
  • 20 replies
  • 0 likes
  • 35606 Views
  • 20 replies
  • 0 likes