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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4631 Views
  • 1 replies
  • 9 likes
  • Security
  • 4631 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465442 Views
  • 976 replies
  • 111 likes
  • Account
  • 465442 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205734 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205734 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113821 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113821 Views
  • 72 replies
  • 12 likes

Issue Accessing My Spotify Premium Features

I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription. Here are the details of my situation:1. My account is linked to this email: [your Gmail...

  • Visitor
  • I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription.   Here are the details of my ...
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo cambiar mi contraseña

Plan Premium Family Country Colombia Device Phone Vivo and PC Windows Operating System Android and Windows My Question or Issue Quiero cambiar mi contraseña porque tengo un podcast y no lo puedo abrir desde la PC, olvide la contraseña, le di a olvida...

  • Visitor
  • Plan Premium Family Country Colombia   Device Phone Vivo and PC Windows Operating System Android and Windows   My Question or Issue Quiero cambiar mi contraseña porque...
  • Vasil
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to make Liked songs playlist public?

PlanPremiumCountry Device(Samsung Galaxy S7)Operating System(Android Oreo) My Question or IssueHow can I make my "Liked Songs" playlist public so people can see it?

  • Casual Listener
  • Plan Premium Country   Device (Samsung Galaxy S7) Operating System (Android Oreo)   My Question or Issue How can I make my "Liked Songs" playlist public so people can see it?
  • DullDemon47
  • Regular
  • 140427 Views
  • 11 replies
  • 45 likes
  • Account
    Premium
  • 140427 Views
  • 11 replies
  • 45 likes

Superuser Contribution Email verification doesn't work.

I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my computer and also on my phone. Same issue every time.

  • Visitor
  • I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my compu...
  • Yordan
  • Moderator
  • 4712 Views
  • 21 replies
  • 1 likes
  • 4712 Views
  • 21 replies
  • 1 likes

Can’t claim my artist profile

I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window.I cannot find my artist name. My song has been released on Spotify already

  • Visitor
  • I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window. I cannot find my artist name. My song has been released on Spot...
  • Maxim
  • Spotify Star
  • 42 Views
  • 1 replies
  • 0 likes
  • 42 Views
  • 1 replies
  • 0 likes

can't access my account

I can't access my account. It is not a password issue, i can't even get in that far

  • Visitor
  • I can't access my account. It is not a password issue, i can't even get in that far
  • 48 Views
  • 0 replies
  • 0 likes
  • 48 Views
  • 0 replies
  • 0 likes

Superuser Contribution Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

  • Casual Listener
  • Hi, I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't fin...
  • TMac93
  • Newbie
  • 557802 Views
  • 12 replies
  • 24 likes
  • 557802 Views
  • 12 replies
  • 24 likes

Account Disabled - Support Unresponsive

I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats even though i provided proof of the associated email o...

  • Casual Listener
  • I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats eve...
  • Vixxy1982
  • Newbie
  • 126 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 126 Views
  • 5 replies
  • 0 likes

Account

I got randomly logged out, so I went to log in and it says “your email or password is incorrect.” So I go to change my password and it says “email is not found in Spotify database” or something like that, so I’m confused and haven’t been able to use ...

  • Casual Listener
  • I got randomly logged out, so I went to log in and it says “your email or password is incorrect.” So I go to change my password and it says “email is not found in Spotify database” or something like ...
  • 31pnjlauqezjc325zhqc
  • Casual Listener
  • 142 Views
  • 3 replies
  • 0 likes
  • Account
  • 142 Views
  • 3 replies
  • 0 likes

Solved!! Premium is not free from adds?

I pay for premium because I got tired for listening to between songs. But I have just now discovered, that when I listen to specific Podcasts, Spotify starts up adds before each of my shows.I tried to contact Spotify, but I cannot find a way to talk ...

  • Casual Listener
  • I pay for premium because I got tired for listening to between songs.   But I have just now discovered, that when I listen to specific Podcasts, Spotify starts up adds before each of my shows....
  • TheKay
  • Casual Listener
  • 193 Views
  • 4 replies
  • 2 likes
  • Account
  • 193 Views
  • 4 replies
  • 2 likes

Login Password Problems

My email / password combination doesn't work. Then I request to change the password but an email to reset is never received (both inbox and junk folders). Then I try to create a new login using the same email and I am told that the email already is a...

  • Visitor
  • My email / password combination doesn't work.  Then I request to change the password but an email to reset is never received (both inbox and junk folders).  Then I try to create a new login...
  • Jose_M
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • Login
  • 62 Views
  • 1 replies
  • 0 likes

Plan duo, al aceptar la invitación mi esposa no es premium

Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?

  • Visitor
  • Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?
  • Jose_M
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Child's email address is linked to an account but not linked to an account

I recently upgraded to Premium Family with the intention of adding my child as a member. I went back and forth a few times deciding between using Spotify Kids vs a "real" account, and somehow I got locked out of using his email.If I try to create a n...

  • Casual Listener
  • I recently upgraded to Premium Family with the intention of adding my child as a member. I went back and forth a few times deciding between using Spotify Kids vs a "real" account, and somehow I got l...
  • rdoherty
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 381 Views
  • 2 replies
  • 0 likes

I've lost access to my email connected to my account, how do I change the connected email?

My account username is musahi_asashi, and I have an email connected there that I lost access to, but since Spotify requires email verification, I can't change the email connected because it needs me to verify through the old email that I don't have a...

  • Visitor
  • My account username is musahi_asashi, and I have an email connected there that I lost access to, but since Spotify requires email verification, I can't change the email connected because it needs me ...
  • Jose_M
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 66 Views
  • 1 replies
  • 0 likes

Help! Can’t get into my account

My Spotify account is connected to my old Facebook account which was hacked and I no longer have access. Even with an invite I am not able to sign in without that Facebook account. Can someone help? I’ve been paying for this and unable to access it f...

  • Newbie
  • My Spotify account is connected to my old Facebook account which was hacked and I no longer have access. Even with an invite I am not able to sign in without that Facebook account. Can someone help? ...
  • Jose_M
  • Spotify Star
  • 78 Views
  • 1 replies
  • 0 likes
  • Login
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution My old computer failed . I can't access my playlists

I can't access my playlists on the new computer. I can, however, access all my playlists on my Kindle Fire and my i-phone. How do I get all my playlists on to the new laptop?

  • Visitor
  • I can't access my playlists on the new computer. I can, however, access all my playlists on my Kindle Fire and my i-phone. How do I get all my playlists on to the new laptop?
  • Ivelina
  • Moderator
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

Solved!! Changing account region

PlanFreeCountryIran (account region: Germany)Operating SystemWindows 11 and Android 12 My Question or IssueHey, what's up. I want to change my account's region to an English speaking country, I live in Iran and I am aware that Spotify is not availabl...

  • Casual Listener
  • Plan Free Country Iran (account region: Germany) Operating System Windows 11 and Android 12   My Question or Issue Hey, what's up. I want to change my account's region to an English spea...
  • Maxim
  • Spotify Star
  • 86 Views
  • 3 replies
  • 0 likes
  • Account
  • 86 Views
  • 3 replies
  • 0 likes