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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1884 Views
  • 0 replies
  • 8 likes
  • Security
  • 1884 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449152 Views
  • 972 replies
  • 109 likes
  • Account
  • 449152 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199799 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199799 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108845 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108845 Views
  • 72 replies
  • 11 likes

Why I can’t get premium individual ? Just duo,family or other plans ?

I moved to other country in UAE, and I would like to change payment method and country, but it didn’t let me continue with my current plan “premium individual” only duo/family etc How I can fix it ? To have my current plan and change payment method

  • Visitor
  • I moved to other country in UAE, and I would like to change payment method and country, but it didn’t let me continue with my current plan “premium individual” only duo/family etc How I can fix it ...
  • Maxim
  • Spotify Star
  • 40 Views
  • 1 replies
  • 0 likes
  • 40 Views
  • 1 replies
  • 0 likes

I can't log in.

I can't authorize third-party software to transfer my song lists from other music software.

  • Visitor
  • I can't authorize third-party software to transfer my song lists from other music software.
  • Maxim
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Solved!! Blurry Profile Picture

PlanPremiumCountry United States DeviceDell LaptopOperating SystemWindows My Question or IssueI recently updated my spotify profile and had no issues, however any time I close out spotify from my phone, or laptop, the photo appears blurry. I have tri...

  • Regular
  •   Plan Premium Country  United States   Device Dell Laptop Operating System Windows   My Question or Issue I recently updated my spotify profile and had no issues, how...
  • 1233456789
  • Visitor
  • 10098 Views
  • 9 replies
  • 1 likes
  • Account
    Premium
  • 10098 Views
  • 9 replies
  • 1 likes

Superuser Contribution Logout from TV using mobile or pc

PlanPremiumCountryIndia My Question or IssueI logged into the Spotify app of my friend's Samsung Smart TV and I forgot to log out. Now, I have used the "sign out everywhere" using my pc (which subsequently did log me out of my mobile app). The page f...

  • Visitor
  • Plan Premium Country India   My Question or Issue I logged into the Spotify app of my friend's Samsung Smart TV and I forgot to log out. Now, I have used the "sign out everywhere" using my...
  • dancerallie
  • Newbie
  • 11083 Views
  • 5 replies
  • 4 likes
  • Account
  • 11083 Views
  • 5 replies
  • 4 likes

Superuser Contribution How to change user when using premium duo

Hi, as the name of the post says, how do I change user when using premium duo?My wife is the main user, but I don´t find where can I change user (for me to use Spotify, in my own devices creating my own playlists)Thank you

  • Casual Listener
  • Hi, as the name of the post says, how do I change user when using premium duo? My wife is the main user, but I don´t find where can I change user (for me to use Spotify, in my own devices creating m...
  • Piawaters84
  • Newbie
  • 7864 Views
  • 5 replies
  • 0 likes
  • Duo
    Premium
  • 7864 Views
  • 5 replies
  • 0 likes

Superuser Contribution Audiobook says time used up when it is not

PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...

  • Newbie
  •   Plan Premium family Country Canada   Device  Samsung Galaxy s20 fe Operating System     My Question or Issue I am trying to listen to audiobooks but it says i h...
  • Not applicable
  • 207 Views
  • 3 replies
  • 0 likes
  • Other
    Subscription
  • 207 Views
  • 3 replies
  • 0 likes

Porque si yo tengo un plan primium no puedo escuchar música si no tengo net

No puedo reproducir mis pleylis cuando quiero porque si no tengo internet bueno no carga, no entiendo para que pago primiun entonces

  • Visitor
  • No puedo reproducir mis pleylis cuando quiero porque si no tengo internet bueno no carga, no entiendo para que pago primiun entonces
  • Billy-J
  • Spotify Star
  • 33 Views
  • 1 replies
  • 0 likes
  • 33 Views
  • 1 replies
  • 0 likes

Solved!! Google Auth stopped working

PlanFreeCountryItalyDeviceWindows PC / Samsung S23+Operating SystemWindows 11 & Android My Question or IssueI used to log in with my Google account and it worked fine till yesterday. Yesterday I noticed that I was disconnected. Tried to log in again ...

  • Newbie
  • Plan Free Country Italy Device Windows PC / Samsung S23+ Operating System Windows 11 & Android   My Question or Issue I used to log in with my Google account and it worked fine til...
  • Billy-J
  • Spotify Star
  • 38 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 38 Views
  • 1 replies
  • 0 likes

It wont let me login to my account and change my password

It wont let me login to my account can you just delete it its called redacted *community star edit - removed personal info*

  • Visitor
  • It wont let me login to my account can you just delete it its called redacted   *community star edit - removed personal info*
  • Billy-J
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

I lost my old account and paid for Spotify but mine is free…

Hi, how are you? Two weeks ago I lost my account for years and a completely “blank” account appeared, which scares me. Now it’s showing that I have Spotify free, but I pay for Spotify premium every month. Waiting for a response.

  • Visitor
  • Hi, how are you? Two weeks ago I lost my account for years and a completely “blank” account appeared, which scares me. Now it’s showing that I have Spotify free, but I pay for Spotify premium every m...
  • Billy-J
  • Spotify Star
  • 41 Views
  • 1 replies
  • 0 likes
  • 41 Views
  • 1 replies
  • 0 likes

Login won't be accepted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy password and username are correct but it won't let me log in?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My pass...
  • Billy-J
  • Spotify Star
  • 52 Views
  • 1 replies
  • 0 likes
  • Login
  • 52 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plan Premium Country Finland Device Pc Operating System Windows 10   My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
  • cmill9704
  • Casual Listener
  • 449152 Views
  • 972 replies
  • 109 likes
  • Account
  • 449152 Views
  • 972 replies
  • 109 likes

Superuser Contribution AUDIOBOOK TIME RUNS OUT WITHIN 10 HOURS!

Plan - premium Country - USADevice - iPad&iPhone My Question or IssueI have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly this feature comes with 15 hours of audiobook time… I have yet to get th...

  • Regular
  • Plan - premium  Country - USA Device - iPad&iPhone  My Question or Issue I have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly...
  • MihailY
  • Moderator
  • 5811 Views
  • 24 replies
  • 1 likes
  • Account
  • 5811 Views
  • 24 replies
  • 1 likes

I can't login anymore or reset my password. Only Samsung Account link left.

Hi, my name's Davide and I'm a Premium Duo user (with my girlfriend).I've got an issue with my account (not this one created to post here).In the last few weeks I noticed that I was logged in in my PC but I haven't got any Facebook, Apple or Google l...

  • Casual Listener
  • Hi, my name's Davide and I'm a Premium Duo user (with my girlfriend). I've got an issue with my account (not this one created to post here). In the last few weeks I noticed that I was logged in i...
  • AboutDex
  • Casual Listener
  • 87 Views
  • 2 replies
  • 0 likes
  • 87 Views
  • 2 replies
  • 0 likes

Language selection for audiobooks

Hello, I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks. Best

  • Newbie
  • Hello,   I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks.   ...
  • rublind
  • Casual Listener
  • 996 Views
  • 2 replies
  • 5 likes
  • Account
  • 996 Views
  • 2 replies
  • 5 likes

Premium aldığım hesabi bulamiyorum

Arkadaşımla beraber Duo hesap aldım ve gecen hafta telefonuma format attıktan sonra hesabımı bulamıyorum. Benim profil ismim "Adem," olarak gözüküyo ama yine giriş yapamadım e-posta yok gozukuyo. yardımcı olursaniz sevinirim

  • Visitor
  • Arkadaşımla beraber Duo hesap aldım ve gecen hafta telefonuma format attıktan sonra hesabımı bulamıyorum. Benim profil ismim "Adem," olarak gözüküyo ama yine giriş yapamadım e-posta yok gozukuyo. yar...
  • oytunakcay
  • Visitor
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Facebook

Hi! My old facebook got hacked into and I need to switch over to my new profile. My Spotify is currently using my original facebook account and it is unsalvagable. The hacker even replaced my name, profile picture, place of residency, email, and comp...

  • Visitor
  • Hi! My old facebook got hacked into and I need to switch over to my new profile. My Spotify is currently using my original facebook account and it is unsalvagable. The hacker even replaced my name, p...
  • osornios
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Discovery Playlist Stuck on a Single Music Genre

Hello, it seems my Discovery Playlist is only recommending one style of music (ambient sleep music). I’ve already deleted playlists with similar tracks to see if the algorithm would reset, but the issue persists. I’m not sure what else to try—any adv...

  • Newbie
  • Hello, it seems my Discovery Playlist is only recommending one style of music (ambient sleep music). I’ve already deleted playlists with similar tracks to see if the algorithm would reset, but the is...
  • osornios
  • Spotify Star
  • 82 Views
  • 2 replies
  • 0 likes
  • 82 Views
  • 2 replies
  • 0 likes

I forgot my premium account email adress so i can't connect to spotify

I forgot my premium account email adress so i can't connect to spotify.I can't connect to Spotify and my credit card is still charged.I can no longer use this account so how can I have the premium subscription cancelled ?

  • Visitor
  • I forgot my premium account email adress so i can't connect to spotify. I can't connect to Spotify and my credit card is still charged. I can no longer use this account so how can I have the premiu...
  • Not applicable
  • 268 Views
  • 3 replies
  • 1 likes
  • 268 Views
  • 3 replies
  • 1 likes

My husband tried to add me to his Duo account, how to update address?

My husband tried to add me to his duo account by sending me an invite but it won’t work because it says it can’t verify we live together. If I need to update my address for this purpose how do I do this?

  • Visitor
  • My husband tried to add me to his duo account by sending me an invite but it won’t work because it says it can’t verify we live together. If I need to update my address for this purpose how do I do t...
  • knightlife
  • Casual Listener
  • 99 Views
  • 3 replies
  • 0 likes
  • 99 Views
  • 3 replies
  • 0 likes