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Cancel subscription I do not have access to

Cancel subscription I do not have access to

I've resently realised that my ex-boyfriends spotify account is still payed by me. Even though i thought I took care of it 6 months ago.. I've tried contacting him, asking him to fix it, but he does not answer me or talk to me (he is pretty pissed). So I was wondering if there is a way I can cancel the subscription when I do not have access to the account? I do not want to keep paying for his spotify premium... 

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1 Reply

Hey! Welcome to the community 🙂 

 

I would suggest you drop the payments team a message using the online contact form and they will be able to look into this for you. They will need to verify a few details, which is why it has to be done over email and not on the public forums. 

If it is urgent, I would suggest you contact your card issuer, as they will be able to cancel the recurring payment. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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