Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cancelled Subscription But Still Being Charged

Cancelled Subscription But Still Being Charged

Hi

 

I cancelled my subscription and reverted to Spotify Free about 6 months ago and I'm still being charged for Premium.

Reply
1 Reply

Hi. I suggest you submit an online contact form and someone at Spotify will look into this for you. If you get an automated reply, make sure to reply to it directly (even if it's from a no reply) and it will be sent to the Spotify staff.

Suggested posts