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Changing country problem

Changing country problem

Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profile settings and I change the country to the new one, but when I try to save this, there is an error message that tells me "Another account is already registered with this email address." Not sure what to do from here. Thank you.

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1 Reply

Hi endorfina - Currently some free users are having trouble changing their country settings. Check out this post here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Change-Country-Settings/m-p/135578#...

 

However, you've also got two accounts which is a separate altogether. Please follow the steps in this post using your 'endorfina' username to sort this out: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Please-read-Missing-playlists-Premi...

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