Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Credit card data update problem

Credit card data update problem

Hi, I had to restrict my card I used to pay for premium with before. Now I cannot update settings in spotify to give new card details. Payment site is not loading (the wait icon in chrome is spinning)

Reply
1 Reply

Hey @margorec, welcome to the community!

 

Let's try clearing your browser's cache and cookies, using an incognito window, or a different browser to update your payment details.

 

Let me know if that does the trick.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts