Deactivate premium on old account

[djleoleo]

I want to deactivate my old account because it's charging me for premium still and already made another account. How do I email or call Spotify ?

[Jacob]

Hey @djleoleo, welcome to the Spotify Community!

Luckily, cancelling your subscription is a very easy thing to do, and you may even be eligible for a refund for any unjust charges.

All you need to do is get in contact with Spotify support. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. You can also use the online contact form on this website if you would prefer to communicate by email.

Please be sure to clearly explain your problem so that they cancel the correct subscription.

Happy listening 🙂