Deactivated Facebook, lost my Premium account.

[user-removed]

Over the weekend I deactived my Facebook account - I did not realise at the time that Spotify is intrinsically linked to Facebook.  I have reactivated now, however I seem to no longer be a Premium member (my payments for Premium are all current).  Please help! My email is [Snip-Email-SuperUser]

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to look into this a little closer for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

I have also removed your email address from your post, best to keep those details private 😉 

Peter

[user-removed]

Thanks Peter 🙂