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Existing Spotify user moved to Canada but can't change country setting

Existing Spotify user moved to Canada but can't change country setting

I have been a premium Spotify user for some time.  I moved to Canada a while ago and have been using my Australian account.  Today I upgraded to Family Premium and invited my kids to set up accounts, however they could not set up there accounts as they are in a different country (Canada) to the one my account is set for (Australia) so I have been trying to switch my account to Canada following the steps shown in the guide.  I entered a Canadian Credit Card for verification etc, however I am still unable to switch my account to Canada.  Any help would be appreciated...

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1 Reply

Hi there,

 

If you just switched your payment method to a Canadian card, you need to wait until your next payment date before the change of the country and payment method kicks in.

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