Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Extra Fee Charged

Extra Fee Charged

Dear Spotify,
I recently got Spotify premium and the charge is pending in my debit card, but there is also a charge for $5.29 in addition to the $10.59 for premium. Any idea what this is for???
Thank you!!
Reply
1 Reply

Hello!
You need to contact Spotify support:
https://support.spotify.com/contact-spotify-support/
Select these options: Subscription -> I've been charged twice -> I still need help
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Tell me if it worked, please 😉 Have a great day!

Suggested posts