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Hesaba giriş yaparken kullanıcı adı bulunamadı diyor ama hesap var

Hesaba giriş yaparken kullanıcı adı bulunamadı diyor ama hesap var

Zeynep Yagmur Kala kullanıcı adlı hesabım var ve premium. Uygulamayı yanlışlıkla sildim şuan giriş yapamıyorum. Bağlı olduğum e posta baska hesaba da bağlıymış e postayla girdiğimd ebaşka hesap açılıyor premium olan hesabıma erişemiyorum.
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1 Reply

Hey there,

 

Thanks for posting in the Community and we hope you don't mind a response in English since this is the official language of the forum.

 

I only want to mention that if you delete the Spotify app, your Spotify account itself doesn't get deleted, so no worries.

 

If you've got an account with your name, perhaps you've registered it via Facebook and not directly with an email address. In this case, would you mind trying to log in directly with the button Continue with Facebook on our webpage

 

As there are multiple ways to register I also recommend checking out this help article and in order to avoid confusion in case you've got 2 accounts, it's best to reach out to support. They can take a look behind the scenes and assist you further.

 

Hope this helps and don't hesitate to let us know if you've got any questions.

 

Cheers 🙂

IvelinaModerator
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