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I deactivated my facebook and made a new account.

I deactivated my facebook and made a new account.

For personal reasons, I deactivated my facebook, but I wanted to continue to use spotify. I created another email address account for spotify. After finally reactivating my facebook, I decided it would be simpler to just sync the two accounts, but the problem there yields that I lost my old playlists specifically my starred playlist prior to deactivating my facebook. Is there anyway to get back that playlist? I know one of my friends had subscribed to it, and I was able to view it from there. The problem there lies is that they now deactivated their facebook... HELLP

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1 Reply

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to recover those playlists onto your new account for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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