I pay 9.99 a month.Bank statement shows 100.00 was taken out. Want refunded

[#1]

In my account it shows I pay 9.99 a month. I really want the other refunded. I will cancel my account if this isn’t taken care of.

[Alex]

Hi,

Thanks for the post.

If you've been charged this much, you should follow this Spotify support article guide for instructions what can be done next.

Currently Spotify doesn't offer any sort of Premium service with the cost of 100.00 $/ EUR, so it's possible that these charges have come from another service.

Hope this helps.