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I payed for 2 subscriptions for the same account

I payed for 2 subscriptions for the same account

Hello.

 

Today I learned that spotify had charged me 2 times for the same account.. its my  spotify account that have unlimited im using but I had forgotten the password when I tried to refill it about a month ago.. so I logged in with my facebook information thinking it was the same account just different logins...

 

Little did I know I somehow managed to subscribe to Premium when i really wanted to try the FREE premium month (I clicked a test free button here on ur own site...)

 

So now I just wonder how and IF i can get my money back ? feels kinda wierd paying 2 times for the same account?

Reply
1 Reply

Hey zwanz, welcome to the Community.

 

For payment issues it's best to get in touch with the team directly via our contact form - we might need some details from you that aren't best shared over a public forum.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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